Trudour Brown

Excellent communication, advanced technology used for wait appointment. wait time for an oil change was 1-1/2 hrs. wait appointment. wait time for an oil change was 1-1/2 hrs. More

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May greeted us at the door and walked us through the process of purchasing our new Subaru. She was very knowledgeable about the different cars and helped us find the Forester we eventually bought. The w process of purchasing our new Subaru. She was very knowledgeable about the different cars and helped us find the Forester we eventually bought. The whole experience was great. Thank you May. More

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Jessica is the best sales execute ever! ! She made me feel comfortable and confident about my purchase. She spent time working with me to make sure the process went quick and smoothly. She e ! She made me feel comfortable and confident about my purchase. She spent time working with me to make sure the process went quick and smoothly. She even drove me to the nearest bank cause I didn’t have my car with me. She’s so fun to talk to and is very cheery. (Note to Jessica - could we please hang out?) More

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Everyone was friendly, knowledgeable, and willing to help in whatever way necessary for us to have an amazing experience and get the right car for the right price. Outstanding team and outstanding culture. in whatever way necessary for us to have an amazing experience and get the right car for the right price. Outstanding team and outstanding culture. More

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Great customer service is a priority here; succinct communications and customer focused by all team members. Highly recommend this dealership- great experience from start to finish! communications and customer focused by all team members. Highly recommend this dealership- great experience from start to finish! More

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Very professional and courteous. Greatly appreciated not being put through the usual upsell process; they made things as simple as possible in spite of an Internet outage. Greatly appreciated not being put through the usual upsell process; they made things as simple as possible in spite of an Internet outage. More

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May Farris and the Catonsville team provided a top-notch buying experience. They were knowledgeable, responsive, and got me in a new car in one afternoon. Great shopping experience, and it's a pleasure doin buying experience. They were knowledgeable, responsive, and got me in a new car in one afternoon. Great shopping experience, and it's a pleasure doing business with May! More

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Sales representatives are knowledgeable about their products. They are pleasant, patient and helpful to the customers. You receive prompt service when you go to this dealership. products. They are pleasant, patient and helpful to the customers. You receive prompt service when you go to this dealership. More

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I had the best experience with Heritage Subaru in Catonsville. May Farris and the rest of the team were very professional. Catonsville. May Farris and the rest of the team were very professional. More

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Mary Farris-Coaxum and the entire staff was absolutely AMAZING!! From start to finish and the purchase of our brand new 2025 Subaru Outback Onyx Edition couldn’t have went any smoother. It was well worth AMAZING!! From start to finish and the purchase of our brand new 2025 Subaru Outback Onyx Edition couldn’t have went any smoother. It was well worth the trip across town to purchase our new car. Mary and the sales team go above and beyond to make sure you leave with the vehicle of your choosing. I stated “You guys must have Magic Wands back there, because some of the things you guys have done only a magician could pull off.” More

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