Ty Crews
Ty Crews at Germain Honda of Surprise

Ty Crews

Buisness Manager

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.9
96 Reviews
4.9

96 Reviews

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96 Reviews of Ty Crews

February 27, 2026

Dealership Rating
Employee Rating

It was absolute pleasure buying a car from this dealership, Mike, referred to his jersey. Mike at the dealership was honest and upfront, and really worked with us. More

by bruce.bennett24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike (Jersey Mike) Arencibia

Feb 27, 2026

Germain Honda of Surprise responded

Your business and trust in our team mean a great deal to us. We are dedicated to providing the highest level of customer care and transparency, and we sincerely appreciate your recognizing Mike's efforts in delivering a quality experience. Best Regards, Sassha Motz General Manager

February 14, 2026

Dealership Rating
Employee Rating

Our entire team was a pleasure to work with. They were kind, courteous and took time to answer our questions. Highly recommend! More

by azhomie90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike (Jersey Mike) Arencibia, Ivan Rascon , Brian Murchie

Feb 16, 2026

Germain Honda of Surprise responded

Congratulations on your new Honda. We are happy you enjoyed an outstanding experience. Best Regards, Sassha Motz General Manager

January 24, 2026

Dealership Rating
Employee Rating

Friendly, accommodating, knowledgeable, excellent listening skills, eager to help and ran all over the place locating the right vehicle. Smooth as silk! Highly recommend More

by MERCEDLANE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shay Guidry , Branden Cole, Colin

Jan 26, 2026

Germain Honda of Surprise responded

We’re thrilled to know that our team helped make your purchase easy and enjoyable! It’s great to hear they delivered the care and detail you deserved. Thank you for your trust and kind words—enjoy your new Honda! Best Regards, Sassha Motz General Manager

January 17, 2026

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Employee Rating

Honda is a good car, dealership was modern and clean, our sales reps Jersey Mike and Adrian were very nice with a no pressure attitude! A very pleasant experience! A highly recommend this dealership! More

by ats100656
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike (Jersey Mike) Arencibia , Adrian in sales

Jan 19, 2026

Germain Honda of Surprise responded

On behalf of all of us at Germain Honda, I would like to thank you for sharing this great review about our dealership! We will be sharing your feedback amongst our team. Thank you for your business, we appreciate the opportunity to serve you. Best Regards, Sassha Motz General Manager

January 08, 2026

Dealership Rating
Employee Rating

I had a great car-buying experience from start to finish. JP was professional, friendly, and never pushy. He took the time to answer all my questions, explained everything clearly, and made sure I felt comfo More

by osuna05
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 12, 2026

Germain Honda of Surprise responded

Thank you for sharing your wonderful feedback. We’re delighted to hear that your experience was positive from start to finish and that JP provided professional, friendly, and pressure-free service throughout the process. Taking the time to answer questions, explain details clearly, and ensure complete transparency is exactly the experience we want every guest to have. We’re especially glad you felt comfortable, well-informed, and confident that your best interests were always the priority. We truly appreciate your recommendation and your trust in our dealership. Congratulations on your purchase, and we look forward to welcoming you back in the future. Best Regards, Sassha Motz General Manager

January 07, 2026

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Employee Rating

I received top tier service from Shay. I was please with his professionalism and his ability to connect with me as a customer which made him very persuasive. The whole team was pleasant an More

by jhoopz22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin McEuen, Gabriel Ginn, Shay Guidry , Branden Cole

Jan 08, 2026

Germain Honda of Surprise responded

We would like to thank you for your recommendation and for this 5 Star review. Our team of professionals is dedicated to providing you and everyone else who visits Germain Honda with only the best there is to offer. Best Regards, Sassha Motz General Manager

January 05, 2026

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I was so thankful for the exceptional work conducted by the staff, they made it happen, I absolutely love the vehicle! Thank you Juan , it was a pleasure doing business with you all. More

by rosemarysekiya
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ivan Rascon, Juan Marino

Jan 08, 2026

Germain Honda of Surprise responded

Buying a vehicle is a big deal and we are very excited to see everything went well. Thank you for the kind words. We look forward to seeing you again soon. Bes Regards, Sassha Motz General Manager

January 03, 2026

Dealership Rating
Employee Rating

Gabriel and Ivan were awesome. Some of the other managers could use a customer service refresher course. Overall, the dealership experience was okay. More

by WELLNITZ85
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Jan 08, 2026

Germain Honda of Surprise responded

Our team appreciates your kind words regarding your recent sales experience with Grabrial and Ivan. We do apologize that your overall experience was not the 5-star experience we work hard to deliver and thank you for your honest feedback as it allows us to better serve all our guests going forward. Best Regards, Sassha Motz General Manager

December 25, 2025

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Employee Rating

Connor Brandtman is a very professional sales associate that helped thru the purchase process. Ivan Rascon thru his financial knowledge helped me to make the numbers work and get me a deal that I could ma More

by bigfishdelivery
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Liz Card, Connor Brandtman, Evan Winje, Ivan Rascon, Juan Marino , George Bell, IVAN RASCON

Jan 08, 2026

Germain Honda of Surprise responded

Thank you for taking the time to share such a detailed and thoughtful review! We’re thrilled to hear that Connor Brandtman provided a professional and supportive purchase experience, and that Ivan Rascon’s financial expertise helped structure a deal that worked well for you. We also appreciate you recognizing Juan Marino for his assistance. It’s wonderful to know you’ve continued to trust Germain Honda for servicing your 2022 CR-V and that the quality of our service team consistently meets your expectations—and we’re glad you’re enjoying the double lattes too! We truly value your loyalty and look forward to continuing to serve you for many years to come. Best Regards, Sassha Motz General Manager

December 09, 2025

Dealership Rating
Employee Rating

Knowledgeable, professional, and customer-focused. I was lucky to find a great car at Germain Honda of Surprise. Thank you. More

by Mtn_Mermaid
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 10, 2025

Germain Honda of Surprise responded

Congratulations on your new vehicle! Welcome to the Germain family and we look forward to serving you again. Best Regards, Sassha Motz General Manager

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