Tyler Kole | Page 4

Terrible customer service!!! I purchased a vehicle here in March and had nothing but problems from them. We agreed on a price for vehicle and then they listed it online on their I purchased a vehicle here in March and had nothing but problems from them. We agreed on a price for vehicle and then they listed it online on their website for a lower purchase price. I notified my salesmAn Tyler at their Greece location to be advised there is nothing he can do about it. I go to pick up vehicle receive a call on the way to be told they will not have it ready at time they promised it to be. Keep in mind I had an hour drive there and they knew for 2 days ahead of time when I was picking it up. Apparently problem with tires although they say they go through a 172 point inspection. I drive there still in hopes that they will have it ready by the time I get there wait over an hour and am told I will not be able to get it that day. I receive vehicle end of next day. Upon inspection of vehicle the next day I find they never replaced missing piece of rubber on hood. I contact Tyler and am told he checked all other vehicles on the lot and they didn't have piece. I further contact him because it didn't make sense and he advised me he only has so much control over the maintenance department. Hence he obviously lied about the piece not belonging there. Totally disappointed with my whole experience. I purchased from the Greece certified dealership. And sales associates name was Tyler More

by Buyer looking for honest and good service Verified Customer Verified Customer

Helpful 0

Report | Print

Customer focused , attention to detail, smooth efficient new car buying process. No wasted time their experience shows through. Effective introduction to the cars feat , attention to detail, smooth efficient new car buying process. No wasted time their experience shows through. Effective introduction to the cars features and information tech. More

by dalebparks Verified Customer Verified Customer

Helpful 0

Report | Print

Great dealership I have been a faithful customer to Bob Johnson. Always excellent service. Great atmosphere and I will continue to be a customer. I will recommend to f I have been a faithful customer to Bob Johnson. Always excellent service. Great atmosphere and I will continue to be a customer. I will recommend to family and friends. More

by Springair28 Verified Customer Verified Customer

Helpful 0

Report | Print

Long process but overall good experience The experience was good . When it came down to signing papers, the finance department never returned my call and miscommunication between salesman and The experience was good . When it came down to signing papers, the finance department never returned my call and miscommunication between salesman and finance department. When it came down the price per month was not what we agreed upon and had to wait an additional hour for everyone to run around and make phone calls but in the end we came to an agreement on the price per month and we're satisfied. More

by wendycunningham673 Verified Customer Verified Customer

Helpful 0

Report | Print

Excellent service Sam C and Tyler were awesome! Came in looking for a used vehicle and left with a 2018 lease that was well within my budget. Set up and financing were Sam C and Tyler were awesome! Came in looking for a used vehicle and left with a 2018 lease that was well within my budget. Set up and financing were a breeze thanks to the whole team. More

by Becky Verified Customer Verified Customer

Helpful 0

Report | Print

Great experience very easy. I've bought 2 trucks from Buddy so far, looking for the third in spring. Buddy always gives the best deals, even beats the dealer my son works at. I've bought 2 trucks from Buddy so far, looking for the third in spring. Buddy always gives the best deals, even beats the dealer my son works at. More

Helpful 1

Report | Print

Leased a 2018 Chevy Silverado $0 Out-of-pocket Friendly service, fair trade-in value, got me into a new truck after owning my previous vehicle for 9 years! Love the truck & the price...now it's ti Friendly service, fair trade-in value, got me into a new truck after owning my previous vehicle for 9 years! Love the truck & the price...now it's time for some accessories! More

Helpful 0

Report | Print