Tynan Campbell

NEVER DO BUSINESS HERE EDIT: I would like to make it clear Tynan Campbell was a ⭐️⭐️⭐️⭐️⭐️ salesperson. The ⭐️ is for the overall experience. After driving the vehicle for a month the transmission is st clear Tynan Campbell was a ⭐️⭐️⭐️⭐️⭐️ salesperson. The ⭐️ is for the overall experience. After driving the vehicle for a month the transmission is still acting up. They should’ve allowed Baumann Ford to replace the transmission, and not forced me to move it to Brondes!! I visited Monroe Super Store on November 12, 2025, to buy a 2020 Ford F150. I fell in love with it and purchased it. Unfortunately, I started experiencing problems with it. On December 29, 2025, I took it to the shop. My initial shopping experience was positive. I spoke with Tynan Campbell, a top salesperson. He showed me a few vehicles, and I drove the Ford. I went through the financing process and drove it home. Within a mile, I noticed a bad vibration from the front end. I called Tynan, who assured me the vehicle was thoroughly inspected and passed. A few weeks later, I noticed the transmission was acting odd, and the brakes weren’t stopping well. I called the service department and explained the issues. They scheduled an appointment, but when I arrived, they couldn’t diagnose the problem because they’re not a Ford dealer. They told me I’d have to take it to a Ford dealer. I wasted over an hour of my time and $15 worth of fuel. I took my Ford F150 to a Ford dealer as instructed. They found a faulty transmission, bad rear brakes, and an undetermined oil leak. I had the vehicle for 47 days and driven 1,649 miles. I purchased an extended warranty for $4,650, but it only covers electrical issues like door locks, stereo, power windows, and moonroof. I informed Monroe Super Store of Baumann Ford’s findings and the warranty’s limitations. They told me I needed to take the truck to a different Ford dealer because they guarantee there’s nothing wrong with the transmission. Doug Taylor, the used car manager at Monroe, instructed me to take the vehicle to Brondes Ford on Secor Road in Toledo, OH. I told him I needed to pay for the diagnostic testing and vehicle inspection Baumann Ford performed to get the truck released. He said he didn’t want to run multiple claims through the pre-owned/pre-certified warranty and that I’d have to pay to get the truck released. He promised to reimburse me when I turned in the claim from Brondes. I paid $209.42 to have the vehicle released. Since the transmission problems persisted, I had the F150 towed to Brondes through my insurance company. The F150 arrived at Brondes on January 5, 2026. After a thorough inspection, they confirmed Baumann Ford’s findings and discovered a coolant leak. The vehicle was repaired promptly, but I couldn’t pick it up because Brondes was awaiting payment. The pre-owned/pre-certified warranty covered everything except the rear brakes. Doug from Monroe agreed to pay for them since the pads had only 3mm left and should’ve been caught during inspection. The warranty company will eventually pay its share. We waited for Doug to cover the brakes, and after a few phone calls and a couple of days, they were paid. The vehicle was returned on January 28, 2026. I was thrilled to get my truck back after a month of driving my old Explorer. It’s running great and looks as beautiful as ever. However, I realized I wasn’t reimbursed the $209.42 promised by Doug Taylor to release the vehicle from Baumann Ford. I called him to remind him, but he felt he’d already gone above and beyond. He thought paying for the brakes was enough and refused to reimburse me. I argued that if the vehicle had been inspected, the bad brakes, oil and coolant leaks, and possibly the transmission would’ve been caught. SUMMARY: - Tynan at Monroe Super Store is a great salesperson. If you decide to purchase a vehicle here, Tynan is your man. - The mechanics at Monroe Super Store are questionable. If buying a used car, have it inspected by your own mechanic first. - Understand the coverage details of any used car warranty. - Doug Taylor is dishonest. Ensure any promises are in writing. More

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First time car buyer, Tynan made my experience very pleasant. Answered all of my questions and remained professional while making me feel comfortable throughout the process. pleasant. Answered all of my questions and remained professional while making me feel comfortable throughout the process. More

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He was very knowledgeable and worked hard to get me in something I liked!!! I would do business with him a hundred times over again if I have to he is really that good almost felt like family!!! something I liked!!! I would do business with him a hundred times over again if I have to he is really that good almost felt like family!!! More

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I’m a returning customer for many years with Monroe Dodge and with Tynan as my sales guy! They always make sure I’m taken care of and address any questions or concerns that may arise! Highly recommend! and with Tynan as my sales guy! They always make sure I’m taken care of and address any questions or concerns that may arise! Highly recommend! More

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Always top notch sales and service, new or used, it is the only dealership I will use! Tynan has helped me with my last 4 vehicles and I just need to send a text and know he is finding me the exact vehic the only dealership I will use! Tynan has helped me with my last 4 vehicles and I just need to send a text and know he is finding me the exact vehicle to fit my needs and working to fit within my budget! More

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From the moment I walked in I felt valued as a customer. Tynan and everyone involved with helping me get my vehicle were amazing! I highly recommend and will absolutely go back if I ever need another vehicl Tynan and everyone involved with helping me get my vehicle were amazing! I highly recommend and will absolutely go back if I ever need another vehicle. Thank you! More

by Rita Verified Customer Verified Customer

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Concerned about their customers. Want you to have a good experience. Have bought all of my cars at this dealership. Want you to have a good experience. Have bought all of my cars at this dealership. More

by JONEILKB Verified Customer Verified Customer

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We always receive the best service when we visit Tynan, Larry and Hassan at Monroe Dodge Chrysler Jeep Ram Superstore! We wouldn’t go anywhere else for our vehicle needs! Larry and Hassan at Monroe Dodge Chrysler Jeep Ram Superstore! We wouldn’t go anywhere else for our vehicle needs! More

by Jimmy and Trina Whited Verified Customer Verified Customer

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Worked to resolve all issues equitably. Nice!! Overall a good experience Monroe super store! Thanks Nice!! Overall a good experience Monroe super store! Thanks More

by timomcdonald Verified Customer Verified Customer

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