"Great Car, Great Price, Great Service"
I was greeted with a friendly greeting by at least 3 different people before I had even gotten inside, This kind of thing really sets the tone for a good experience. Tyrone, my Sales Rep, was excellent and went above and beyond to give the great Off Lease Only (OLO) experience I've heard about. He explained the whole process quickly and clearly. During my test drive, my car (trade) was appraised quickly and they matched Car Max's offer. I felt I got top dollar for my car without having to deal with all the hassles of private sales or going back to Car Max to get my check to use it at OLO. I had to take a few of days to decide so the GSM, Floyd said take your take time and he followed up with me as a true professional in any industry would. Tyrone patiently followed up with me every so often until I was ready to close the deal. The F&I, Chughtai, had me in and out driving off the lot in my new 2014 335i GT (only 27100 miles) about an hours time!! I couldn't have scripted a better experience. Great Job OLO (Tyrone, Floyd, and Chughtai) for showing the way car selling and customer service should be.
"Great Customer Service"
- Christine W.
I came to this dealership and was greeted by my salesperson Tyrone. Tyrone was very friendly and greeted my kids and I with a smile. He didn't pressure me like other car salesmen do and he didn't come off as just trying to make another sale. He was more concerned with what worked for me and didn't make me feel like I was under pressure. I ended up finding an SUV that I liked and the whole process went fast and smooth and I was out of there within 3 hrs. Anyone looking for a good dealership, I would recommend them to go to Off Lease Only at the West Palm Beach Location and to ask for Tyrone Caseway if they want the best customer care. I drove all the way up there from Miami so that right there should say a lot :)
Tyrone was the best!!! Help us with everything and made sure that we were able to get the car at the end of the night.
Other Employees Tagged:
"AWESOME EXPERIENCE. Tyrone is the best !"
I had a great experience at offleaseonly. Tyrone was very helpful and would highly recommend him to friends or family looking for cars in the future. Thank you once again for all your help !
"Great Jeep at Great Price"
- Christopher wilson
Looked around for a Jeep Cherokee for quite some time. Found the perfect one at Off Lease Only for a great price. Tyrone, my salesman, was excellent, made the whole processes quick and easy.
"Purchase Experience -- 2015 Buick Encore"
It was completely new for me and eventhough it took a while I was made to feel at ease and comfortable by all staff. The simple details of just offering me water while I was waiting for my salesman was amazing, a floor staff noticed my daughter and I looking around and he asked how can I help you lades and he immediately got us bottled water. The front staff girls were extremely helpful and very polite. The 'runner' out in the lot was incredible, he took the time to explain to me how the whole thing works and gave me a bit more details. The staff at the gate were extremely friendly and helpful. The financing manager was comical and very informative. I got to drive two different cars ended getting one and up until the last person that put my plate right as I was leaving the facility (very late may I add) were extremely friendly.
I would totally recommend Ollleaseonly to anyone, I had a great experience with the entire staff.
"Needed an upgrade and I got it"
It was really great dealing with Tyrone and the off lease family. The transition from my old car to a new one was fast and smooth. Workers there are very attentive to there customers. I would completely recommend. Once again thank you !!
"A very pleasant experience "
Mike Katz was very helpful and informative as well as patient. Jay was great helping meet my trade in needs and Joel was very efficient in filling out all closing documents.
Everyone we encountered from the moment we entered were extremely polite and tried to be helpful.
Overall a very oditive and rads that car buying experience!
"Tyrone got us hooked up!"
Tyrone made sure we had a great experience at Off Lease. Even though we walked in very late to buy a car he still had a smile on his face to help us. The process took the regular amount of time it usually takes but they had the car detailed and gassed up in the mean time. I highly recommend if you find a car at Off Lease to ask for Tyrone!
"Great Car Buying Experience"
Taking into consideration that this was our first experience with Off Lease Only Palm Beach, we were very happy with the outcome. Our sales rep Tyrone Caswell was excellent ! He seemed very knowledgeable on many makes/models of cars and was very patient with us. Additionally, Tyrone went above and beyond to make sure we were comfortable with every aspect of the buying process. We would definitely recommend Off Lease Only Palm Beach to our friends and family. Thanks Tyrone !!