Tyronne Wells

The worst used certified buying experience with Shottenkirk toyota of Granbury Texas. As an out of town purchase they didn't even welcome me into the finance office to obtain remainder of down-paym Shottenkirk toyota of Granbury Texas. As an out of town purchase they didn't even welcome me into the finance office to obtain remainder of down-payment they handed me paperwork and then harassed me daily thru phone and text because they forgot to obtain remainder for down-payment. Once I got home in San Antonio Texas I noticed oil dripping heavily onto my driveway. Took the Truck that week to North Park Toyota of San Antonio where they identified the vehicle had rear main failure along with timing cover seal failure. I truly doubt this dealership even did the full 160 point inspection they are required to do by Toyota. I raised my complaint to numerous Toyota advocates via Toyota care, and awaiting follow up for escalation. Such misleading and deceptive practices not to do a full vehicle Inspection and advise me this vehicle was clean when it now requires 7000.00 or greater of repairs at North Park Toyota of San Antonio. I called to speak to management and they put me on hold and say they will call back but never do. More

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Hatty at Shottenkirk Toyota of Granbury is top notch. She cares about the customer and not just the commission. Finance makes sure to get you the best rate and deal. Great dealership She cares about the customer and not just the commission. Finance makes sure to get you the best rate and deal. Great dealership More

by REYNOLDSCREATIONS Verified Customer Verified Customer

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Clean area, very helpful people. If I had any questions they answered then to the best of there ability If I had any questions they answered then to the best of there ability More

by HEINZE94 Verified Customer Verified Customer

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We recently visited Shottenkirk Toyota Granbury to take a look at a pre-owned Toyota Tacoma and couldn’t be more pleased with our experience! Paul was incredibly responsive from the get-go, promptly replying look at a pre-owned Toyota Tacoma and couldn’t be more pleased with our experience! Paul was incredibly responsive from the get-go, promptly replying to our inquiry which made us feel valued right from the start. Upon our arrival, Paul greeted us warmly and took the time to give us a thorough tour of the Tacoma. He expertly went over all the features, answering our questions without ever making us feel pressured. His friendly and professional demeanor made the entire sales process enjoyable and seamless. What impressed us the most was the fantastic deal Paul offered us on our trade-in, which truly exceeded our expectations. Thanks to Paul and the Shottenkirk team, we drove away extremely satisfied with our purchase. We highly recommend them to anyone looking for a hassle-free and honest car buying experience. Five stars all the way! More

by KEN.VERSOLA Verified Customer Verified Customer

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We’ve bought several vehicles from Shottenkirk Toyota Granbury and each time has been a great experience. We never felt pressured in anyway. Denise did a great job. And Tyrone was great as well. Very fri Granbury and each time has been a great experience. We never felt pressured in anyway. Denise did a great job. And Tyrone was great as well. Very friendly people. More

by ASHERLEY27 Verified Customer Verified Customer

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Hatty was phenomenal. She really displayed her due diligence, and got the job done. Tyrone displayed great intelligence and professionalism. This was an awesome team to wo She really displayed her due diligence, and got the job done. Tyrone displayed great intelligence and professionalism. This was an awesome team to work with. If I was their boss. I would give them a really good bonus. More

by ANNETTA.EVANS Verified Customer Verified Customer

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It was a very easy process and efficient. Would recommend this dealership to anyone. Thank you for the vehicle Would recommend this dealership to anyone. Thank you for the vehicle More

by KMARION969 Verified Customer Verified Customer

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I thought it was a fun experience and that the employees treated me very fairly. treated me very fairly. More

by MARKCHAUVEAUX Verified Customer Verified Customer

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Hunter was an excellent salesman. The entire process was easy and very relaxed. No sales pressure. The entire process was easy and very relaxed. No sales pressure. More

by RHINERANCH Verified Customer Verified Customer

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They were so awesome helped me get into a brand new car awesome team 😊 great awesome team 😊 great More

by ROZAE29 Verified Customer Verified Customer

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