Tyson Adams
Tyson Adams at Davis Gainesville Automotive
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Tyson Adams | Page 11

Mazda Service Manager

Davis Gainesville Automotive

2600 N Main St
Gainesville, FL 32609

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4.8
114 Reviews
4.8

114 Reviews

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114 Reviews of Tyson Adams

September 20, 2023

Dealership Rating
Employee Rating

They always act like they really don’t want to be working on your car. Act exasperated that things are wrong with your vehicle, but don’t have parts in stock and need to order everything they recommend. I ca More

by Buyelsewhere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bobby Holcy

Sep 22, 2023

Davis Gainesville Automotive responded

It appears the impression you received during your time with our dealership does not reflect our standards of customer service. If you would like to discuss this issue in more detail, please give me a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you. Brandon Maynard -bmaynard@palmchevrolet.com; (352) 629-8011

September 20, 2023

Dealership Rating
Employee Rating

The wait times can sometimes be long on weekends and they occasionally may try to oversell you on things but, overall, a great dealership! Clean waiting rooms and friendly staff! More

by hme12
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Paul Geisen, Josh Ropiza

Sep 22, 2023

Davis Gainesville Automotive responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Brandon Maynard -bmaynard@palmchevrolet.com; (352) 629-8011

September 18, 2023

Dealership Rating
Employee Rating

I’m never disappointed with my service needs. Tyson is friendly and personable. The mechanic’s video and descriptions are excellent and helpful. More

by CAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Holcy , Ray Wakefield- Five Stars

Sep 20, 2023

Davis Gainesville Automotive responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. Brandon Maynard -bmaynard@palmchevrolet.com; (352) 629-8011

September 16, 2023

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Tyson was absolutely amazing! He was very professional, courteous, and prompt! I was having transmission issues and was super fortunate to have it covered under warranty. Mazda an More

by ashley49304
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 17, 2023

ashley49304 responded

Tyson was absolutely amazing! He was very professional, courteous, and prompt! I was having transmission issues and was super fortunate to have it covered under warranty. Mazda and Tyson worked vigorously to make sure that I was taken care of during the time they were working on my car. They started me out in a rental car of which Tyson went above and beyond by bringing me to the rental car place so I didn’t have to inconvenience my husband to drive all the way across town just to bring me to hertz. Tyson kept me updated with texts and calls constantly to make sure I was always updated when the parts came in, when they started working etc. After a week they ended up putting me in a demo car which was a very nice Mazda CX-9! While I did feel like I was driving a boat compared to my Mazda 6 Tyson spent quite a few minutes helping me go over any features that were different from my car so I felt comfortable in it! Overall, it was a great experience and Mazda is so lucky to have a gentleman like Tyson on their team! He is definitely an asset!

Sep 18, 2023

Davis Gainesville Automotive responded

Ashley, thank you for leaving us your positive review. I am so pleased to hear that you were satisfied with the rental and demo cars we provided and the thorough service you received from Tyson and our team. If there is anything more that we can do please come back and see us again. Take care! Brandon Maynard -bmaynard@palmchevrolet.com; (352) 629-8011

September 14, 2023

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Employee Rating

Excellent service and attention. Nothing more to say. Thanks Don’t request such lengthy responses or I won’t answer next time More

by nayuso
Service Price Transparency
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Recommend Dealer
Yes
Sep 15, 2023

Davis Gainesville Automotive responded

Thank you for this amazing review! We really appreciate your business. Brandon Maynard -bmaynard@palmchevrolet.com; (352) 629-8011

September 13, 2023

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Employee Rating

Work was done well by the mechanics and in a reasonable amount of time. I really liked the videos showing and telling me what work they were doing on my car. Customer Service representative was very poli More

by dduke2369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Geisen, Josh Ropiza

Sep 14, 2023

Davis Gainesville Automotive responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Please let me know if there is anything else that I can assist you with! Brandon Maynard -bmaynard@palmchevrolet.com; (352) 629-8011

September 12, 2023

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Great service and professional. Tyson is so good to work with. Was pleased with the video information also. More

by judyhodge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Geisen, Josh Ropiza

Sep 14, 2023

Davis Gainesville Automotive responded

We truly appreciate you taking the time to write about your experience at our service department, Judy. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with Tyson and our entire team. I'm happy to hear that you can trust us with your vehicle, and I hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Brandon Maynard -bmaynard@palmchevrolet.com; (352) 629-8011

September 10, 2023

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Employee Rating

They do their best to keep customers happy and you don’t feel like you’re overpaying when purchasing a vehicle, More

by MJKRUGGEL
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Sauerbrun

Sep 12, 2023

Davis Gainesville Automotive responded

Thank you so much for taking the time to let me know how happy you are with your experience! Feedback from you is one way I know we are achieving our goals. Let me know if I can assist you again! Brandon Maynard -bmaynard@palmchevrolet.com; (352) 629-8011

September 09, 2023

Dealership Rating
Employee Rating

After being very disappointed by my insurance customer service and other collision centers’ customers service, I was pretty stressed out about getting my brand new Mazda CX 50 repaired. But when I came to More

by ASHBROOKJ71
Recommend Dealer
Yes

Other Employees Tagged: This was regarding the collision center!

Sep 11, 2023

Davis Gainesville Automotive responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Brandon Maynard -bmaynard@palmchevrolet.com; (352) 629-8011

September 08, 2023

Dealership Rating
Employee Rating

They took my truck in right at the appointment time, finished the work and had me driving off the lot in 45 minutes. I’m very pleased with the service. More

by RTAYLORBASS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Geisen, Josh Ropiza

Sep 11, 2023

Davis Gainesville Automotive responded

Thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Davis Gainesville Chevrolet. If there is anything more that I can do, please come back and see us again. Take care! Brandon Maynard -bmaynard@palmchevrolet.com; (352) 629-8011

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