Valerie Donaldson

Went in just intending to look around. Was shown this 2023 Jeep Wrangler Blue in Color with new tires priced at below market value. After some negotiations with my trade in and a further r Was shown this 2023 Jeep Wrangler Blue in Color with new tires priced at below market value. After some negotiations with my trade in and a further reduction in price I traded in my 2024 Hyunadai Santa Cruz for the Jeep. More

by JimP3803 Verified Customer Verified Customer

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Valerie was EXTREMELY THOROUGH in showing us how a majority of the items worked in our new Escape. A lot of technical issues that she was able to guide as through as well as synching up ou phones. majority of the items worked in our new Escape. A lot of technical issues that she was able to guide as through as well as synching up ou phones. More

by Joseph Pavlock Verified Customer Verified Customer

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Valerie is very knowledgeable salesperson and she makes you feel at ease with such a nerve wracking decision. I will only ever buy from her and will definitely recommend her to my friends, family and anyon you feel at ease with such a nerve wracking decision. I will only ever buy from her and will definitely recommend her to my friends, family and anyone who is looking to buy a new vehicle! More

by Napert1 Verified Customer Verified Customer

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It was an easy process and no pressure. Ii would recommend them for anyone looking to buy a vehicle without the pressure sales. Ii would recommend them for anyone looking to buy a vehicle without the pressure sales. More

by marvin.dreyer Verified Customer Verified Customer

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The staff at Kelly Ford was fantastic. They help me find the truck that fit everything that I needed, especially With towing a large camper. Very impressed with the dealership in general They help me find the truck that fit everything that I needed, especially With towing a large camper. Very impressed with the dealership in general More

by cbusse1205 Verified Customer Verified Customer

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I have bought three vehicles from Kelly in the last 18 months and it has been a pleasure every time. months and it has been a pleasure every time. More

by castawaymarine Verified Customer Verified Customer

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Ron was great! He took care of everything. My old cars transmission died and I needed a new car. He made it painless and easy. He took care of everything. My old cars transmission died and I needed a new car. He made it painless and easy. More

by zuul62iamit Verified Customer Verified Customer

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The entire sale was done remotely. Valerie was a pleasure to deal with, answered all my questions promptly, even late at night and on her day off. The only (2) complaints I had during Valerie was a pleasure to deal with, answered all my questions promptly, even late at night and on her day off. The only (2) complaints I had during the entire process were (1) having not seen the vehicle in person, I had asked about possible dents / scratches. When it arrived, there was a small scratch on the front driver's side fender. I will; however, give Valerie the benefit of the doubt and acknowledge the possibility this could have occurred during shipping. I've asked her to send me a bottle / tube of touch up point and clear coat. If she does that, this problem will be totally resolved. The only other issue was not her fault or the dealership's fault. Delivery was supposed to be made on Thursday evening / night. It didn't arrive until Friday morning, but the delivery person made no contact with me and did not communicate that he would not be arriving that night, so I sat here the entire evening and night waiting, but again, I don't blame the dealership for this. I blame the delivery person for lack of communication. Overall the entire buying experience was great, dealing with Valerie was a pleasure and once I receive that touch up paint and clear coat, even though I don't live in the area, I'll still highly recommend the dealership and her as a salesperson. Definitely 5 Star, especially taking into account everything was done remotely. More

by mckreside Verified Customer Verified Customer

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Fantastic experience with the team at Kelly. Valerie Donaldson was amazing. She treated me like a friend and really came through. Sales Manager Hunter dove right in and found me the truck I w Valerie Donaldson was amazing. She treated me like a friend and really came through. Sales Manager Hunter dove right in and found me the truck I wanted and helped clinch the deal. The service at Kelly is top notch. I will call this My Ford Dealer from now on. More

by jwkumher Verified Customer Verified Customer

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Great dealership. Easy to deal with. Valerie did a great job putting the deal together. They are not pushy like other dealerships. Easy to deal with. Valerie did a great job putting the deal together. They are not pushy like other dealerships. More

by vkent Verified Customer Verified Customer

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