John Alligood rocks ! Thank you to this great salesman and the Kelly Ford team for a very pleasurable experience purchasing our vehicle. We will definitely be back and we will highly recommend John and Kelly Ford to others we know who are car shopping.
Had another great experience at Kelly Ford with Phil Pettus. This is the fourth car for the family that we have purchased from Phil Pettus.
If you want to purchase a car without being pressured I would high recommend Phil. He is very friendly and knowledgeable. Looking forwarded to purchasing another car from him in the future.
The employees at Kelly Ford are truly great. I went there with my Grandpa and my best friend to finance a used car. My car salesman, Mike Ross was attentive to our needs and empathetic to our budget. We wanted a car that was safe, affordable, pretty new in years (2011+), and of course pleasing to the eye. Mike immediately found the perfect car for us, it was above our budget. He went above and beyond to get it down to a price we could work with. I was also very impressed with Jon Powell in financing. He was very thorough in explaining everything in the paperwork; he answered all of our questions, and addressed our concerns. He also successfully got the bank to lower our monthly payments and interest rate. Everyone was just so nice and treated us like they would want their daughters to be treated. I could not be more satisfied with my experience here.
We had an excellent experience buying our certified pre-owned 2013 Ford Escape through "Internet Jay" at Kelly Ford in Melbourne, FL. He has a great attitude and never tried to upsell anything we were not interested in. All of the other people we worked with or met at the dealership were very courteous and kind, especially to our children (ages 5 & 2).
Kelly Ford is the premier car dealer. Everyone there is very kind, helpful, and amazing. They will get you the best deal on any new or used vehicle, and ensure that your experience there is supreme. If you're shopping for a car, shop Kelly Ford!
the staff at Kelly Ford was friendly & responsive - I could tell they really care about customer service. I contacted Kelly Ford via the USAA buying service & they responded to my online query quickly & gave me everything I needed to research the car I wanted.
I worked with Terry Shea in the Internet Department, Chuck the department manager and Sandy in finance to purchase a new 2016 Ford Escape from Kelly Ford's inventory. Terry answered all of my questions honestly and had our new Escape ready for our test drive when we arrived at the dealership. Chuck helped explain the ins and outs of the Ford rebates and dealer discount.
Everyone at the dealership was very attentive and a pleasure to work with. The folks at Kelly never let is sit alone while we were negotiating and closing the purchase.
Sandy in Finance was super organized and efficient with producing our finance documents. We needed to visit the dealer the morning after our purchase to change our state registration information. Carlos jumped in in Sandy's absence and got me on my way in 20 minutes.
I would highly recommend Kelly Ford and Terry Shea in particular if you are interested in a Ford vehicle.