My husband and I had already been long time Mercury & Ford customers but were were used to one dealer in Saint Cloud, so taking the steps into Kelly Ford were big ones for us, but we had moved over to the coast and we figured, "why not"?
We were met by our 'Sales Consultant',Marc Camelleri who was just as nice as anyone could ask for. My husband even warmed up to Mr. Camelleri (and that takes some doing!). Mr .Camelleri was more than patient, taking the time to explain the many details of what would become my Ford Escape! My husband already drove a 2014 Ford Escape and we've been so pleased with it, and my 2009 Mercury Milan was nearing almost 200,000 miles, so we decided to look at Kelly Ford. That's been the best thing we've done since moving here, and we're both very, VERY happy with the staff, management,sales,and service. Everyone seems genuinely interested in our happiness with the products they sell and service, including Mr. Camelleri (of course), Carlos Arciniegas,our financier, and Mr. McCarthy, one of the Managers at Kelly Ford. Truth is, it seemed that no matter who we dealt with, the key was to be at Kelly Ford. Of course we also got lucky and dealt with the best! Oh, by the way, my husband liked Kelly Ford so much he also has his Escape serviced at Kelly Ford! We're long time customers, for sure. Thank you.
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