After experiencing very poor customer service at a competing Ford dealership in Cocoa, FL, I contacted Kelly Ford. I called the internet sales department and was assisted by Richard Stewart, who exceeded my expectations with quick, friendly, and what I felt like was exceptional service. When I contacted Kelly Ford, I knew exactly what I wanted out of my next vehicle purchase. Richard searched for a vehicle that matched every option I sought, sent me photos via text message, and had a quote to me in a reasonable amount of time. The very next day, I closed the deal with him on the nicest car I've ever owned. I felt appreciated and valued as a customer, from the sales department, to finance, to service. I would not hesitate to recommend Kelly Ford, and look forward to conducting business with them again in the future.
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