Chris Lefevre let me spend as much time as needed to look, sit in, and drive the cars. He was respectful of my budget and only showed me cars that met exactly my needs that we discussed before going outside. He texted me when another car became available that he knew I'd like and it was what I eventually bought. Wasn't pushy, was very enthusiastic and helpful. Marc Camelleri was also very helpful and showed me how to actually use the car, help me set up my phone with the bluetooth, and was very respectful and patient with my questions. Would shop there again.
I hate buying cars. All previous experiences make going to the dentist seem great by comparison. Phil was a great rep to deal with and made this transaction truly painless. Answered all questions, showed us everything we asked to see, and made the paperwork effortless. The staff that handled the details of buying the car and the prep staff were outstanding. Probably the best car buying experience we've ever had. Can't speak highly enough about this deal.
Best new car buying experience ever. From my sales person Tabby to Sandy in Finance and Customer Relation Manager Cheryl taking the time to walk me thru all the functions of the vehicle. AND who could forget Bose. You maxe my day! Couldn't ask for a better experience. Thank you Kelly Ford !
"Friendly, helpful people who care about customers"
I visited another local Ford dealership prior to visiting Kelly Ford. What a difference, Kelly Ford was straightforward, friendly and helpful and made my car buying experience pleasant. Brent Slater and Ron Orel made me feel at ease and they answered all my questions. They told me to call them anytime with any concerns. Cheryl. the Customer Relations Manager sat in the car with me and explained every feature of the car, and also gave me her card should I have any questions. I will definitely recommend Kelly Ford to all my friends as they put the customer 1st! Kay D.
Absolutely the best car buying experience ever. Internet Jay took care of me right from tne first email. Carlos in finance made me and the wige feel very convenient about our purchase. Hats off to the entire Kelly Ford Team.
I would definitely recommend Kelly ford , I loved working with Tristan he made buying a car very easy and enjoyable definitely helped me get exactly what I wanted, Carlos worked very hard to get me approved very good experience.
Had a very good friendly experience every time stepped-in to this dealership. They made taking decision and buying car so easy. Got immediate resolution for my door locking issue, music system issue and servicing.
Stopped by just to look at used cars ended up leasing a Ford Escape . We had never thought about leasing in all our years of buying vehicles .Our salesperson informed us and we were impressed with the advantages of leasing.
Awesome experience from time I entered the dealership. Tabby Collins did a WONDERFUL approach from showing us used cars...everything made me and daughter very pleased at the way she conducted the whole sales event. This sales person ROCKED .If ever I buy another vehicle it will be with Kelly Ford. Thank you Tim Kelly😀
I was looking for a pretty specific vehicle. I located several in South Florida so I contacted the dealers and requested out the door pricing. Kelly Ford had the best price and Phil Pettus seamed to be a straight shooter so I decided to buy from them. We agreed on a price over the phone and before I left for the 1.5 hour drive to the dealer, I requested that they not but any of their dealer stickers on the vehicle. I also mentioned that I would be pulling the SPORT decals off of the rear quarter. When I arrived, the truck was ready and Phil had his guys pull those decals off for me.
Carols Arciniegas made it a pleasure to complete the pile of paperwork that's always required.
I am always amazed at how little a salesman typically knows about a vehicle when I'm shopping. Phil Pettus clearly answered a couple of questions that I had already asked about 5 different salesmen at other dealerships. The other guys had no clue what they were talking about but Phil obviously knows his products as he was able to give me a straight answer.
I would certainly recommend this dealership to anyone that is in the market for new Ford.