Vanessa Dean
Vanessa Dean at Pearson Nissan Of Ocala
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Vanessa Dean

Service Advisor

Pearson Nissan Of Ocala

2060 SW College Road
Ocala, FL 34471

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4.7
94 Reviews
4.7

94 Reviews

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94 Reviews of Vanessa Dean

May 11, 2024

Dealership Rating
Employee Rating

Vanessa was great as usual got me in and out in timely matter. She's a pleasure to deal with. More

by CONKEY47
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 13, 2024

Pearson Nissan Of Ocala responded

We're glad Vanessa made this a great visit for you! We'll see you next time. Thank you! - Pearson Nissan of Ocala

May 08, 2024

Dealership Rating
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Vanessa has been my service adviser for 2 years and she is the reason I get my service at Pearson. She’s thorough, knowledgeable, knows what she’s talking about and deserves the trust I place I here to adv More

by BEAVERSB
Recommend Dealer
Yes
May 08, 2024

Pearson Nissan Of Ocala responded

We're so glad to know that Vanessa has been providing you with excellent service for the past two years at Pearson Nissan of Ocala. We appreciate your trust and loyalty, thank you for sharing this positive feedback!

May 05, 2024

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Pearson Nissan is a quality dealership with great service and wonderful personnel from top to bottom. More

by GODUKE1981
Service Price Transparency
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Recommend Dealer
Yes
May 06, 2024

Pearson Nissan Of Ocala responded

Thank you for the kind review! We're honored to receive your support and look forward to your next visit with us here at Pearson Nissan of Ocala!

April 26, 2024

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I have been a client of Pearson Nissan of Ocala since 2006. I have always been treated with respect and professionalism. I have purchased many SUV's with Pearson Nissan of Ocala. The service department i More

by LAMBDJ214
Service Price Transparency
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Recommend Dealer
Yes
Apr 29, 2024

Pearson Nissan Of Ocala responded

We're so glad you've been with us since 2006 and have had such positive experiences at Pearson Nissan of Ocala. It's wonderful that Jimmy has consistently provided great service, keeping you a loyal client! We appreciate your kind words and look forward to serving you for many more years.

Apr 29, 2024

LAMBDJ214 responded

Because of such excellent service I will continue to be a client of Pearson Nissan of Ocala.

April 15, 2024

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Vanessa is the best Service Writer we've had since buying from Nissan! Service is always top notch! More

by PTERRELL2269
Service Price Transparency
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Recommend Dealer
Yes
Apr 16, 2024

Pearson Nissan Of Ocala responded

Hi P Terrell! Thank you for leaving us this five-star review and the kind words about Vanessa from our service team at Pearson Nissan of Ocala! We'll see you next time!

April 07, 2024

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Excellent service as always. Vanessa a real asset. Everyone knows their job, all questions answered. More

by JANDRHO81
Service Price Transparency
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Recommend Dealer
Yes
Apr 08, 2024

Pearson Nissan Of Ocala responded

Thank you for your loyalty and shoutout to Vanessa at Pearson Nissan of Ocala! We look forward to serving you again in the future. Safe travels!

April 07, 2024

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Employee Rating

Great service from start to finish keep up with everything they were working on and keep me informed about what needs improvement More

by POORAN.RAMPERSAD
Service Price Transparency
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Recommend Dealer
Yes
Apr 08, 2024

Pearson Nissan Of Ocala responded

We're glad to know you appreciated our service at Pearson Nissan of Ocala! Keeping customers informed is a top priority for us. Thanks for the positive feedback and we look forward to serving you again in the future! - Pearson Nissan of Ocala

March 29, 2024

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Employee Rating

Did not wash truck. .and did not fill wiper fluid.. my light stays on.. and price went up by $30.. so pay more.. for less.. More

by BRITTAFOSTER
Service Price Transparency
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Service Communication
Recommend Dealer
No
Apr 05, 2024

Pearson Nissan Of Ocala responded

Britta, I'm sorry to see that your recent visit didn't meet expectations. It's important to us that every customer leaves satisfied and it seems we fell short this time around. We'd like the opportunity to make things right - please reach out so we can discuss further how best we can assist you with these issues. Thank you, Nia Orona - Owner Loyalty Manager - (352) 622-4111

March 18, 2024

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Vanessa was really good I find prices to be more than I like to pay More

by MARGE184
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 18, 2024

Pearson Nissan Of Ocala responded

Thank you for the review & feedback. We hope you won't hesitate to reach out if Vanessa & the team can be of service again in the future! - Pearson Nissan of Ocala

March 15, 2024

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Employee Rating

Our service Rep. Vanessa was awesome in meeting our service needs. She was very diligent in keeping our vehicle in great running order. The dealership is great and More

by MC2018FOREVER
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 18, 2024

Pearson Nissan Of Ocala responded

Hi! We're so glad to know that Vanessa and our team at Pearson Nissan of Ocala have been able to meet your service needs! It's always a pleasure keeping your Nissan Rogue in top shape. Thanks for choosing us as your go-to dealership, we appreciate the support!

Mar 18, 2024

MC2018FOREVER responded

Always a pleasure to give a business and their employees respect along with admiration for a well done job!

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