Vannessa Obregon

Convenient location, friendly service, reliable, discounts, shuttle service, trustworthy, helpful, provided good past service quality, discounts, shuttle service, trustworthy, helpful, provided good past service quality, More

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First time here for scheduled maintenance and I couldn't be happier with this experience. They were prompt, professional, friendly, and precise with their quote. I will return for all of my automobile needs be happier with this experience. They were prompt, professional, friendly, and precise with their quote. I will return for all of my automobile needs. Thank you Family Toyota. More

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Going to a dealership has always been a nightmare but Family Toyota was a dream come true!!! Andrei and Jim were the best people to work with. They were both friendly and knowledgeable of every part of Family Toyota was a dream come true!!! Andrei and Jim were the best people to work with. They were both friendly and knowledgeable of every part of the sale. Thank you both so much I will be sending all my friends and family to you both!!! More

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My buying experience @ Family Toyota of Arlington was the best ever! A big shout out goes to: Patrick Barrigan, Chris Long, Ronnie Beck and Julianos Kerzazi. These guys are professional, very knowledgeable a best ever! A big shout out goes to: Patrick Barrigan, Chris Long, Ronnie Beck and Julianos Kerzazi. These guys are professional, very knowledgeable and go the extra mile to make sure all of your car buying needs are met. I could not be happier with my 2019 Toyota RAV4 XLE. Thank you Family Toyota of Arlington!!!! More

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"Great Customer Service Department" This is a great place to be , very helpful to customers and explain everything on you vehicle. Benny in the "Service Department Wow !!! His outstandin This is a great place to be , very helpful to customers and explain everything on you vehicle. Benny in the "Service Department Wow !!! His outstanding customer service and positive attitude!! If you come here ask for Benny . Vanessa the cashier is happy with a beautiful smile. You must ask for these two people. This place is a great place to bring your cars for service. More

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The Best Toyota Dealership in Texas! After having one horrible experience after another at a different dealership in Arlington, I fortunately found Family Toyota! It doesn't matter if I'v After having one horrible experience after another at a different dealership in Arlington, I fortunately found Family Toyota! It doesn't matter if I've reached out to Family Toyota about warranty service, regular maintenance or having my 4Runner detailed, I'm treated with respect for my time, my vehicle and my budget. The team at Family Toyota is trustworthy and genuine. I won't have my Toyota serviced anywhere else and if I buy another Toyota in the future, it will be from Family Toyota! More

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AWESOME! AWESOME! AWESOME! AWESOME! AWESOME! AWESOME! This dealership is so much different then you would expect a dealership to be. The last time I purchased a vehicle from what I remember you would have This dealership is so much different then you would expect a dealership to be. The last time I purchased a vehicle from what I remember you would have to wait FOREVER for the whole transaction to be finalized. I can say that my experience this time around was so more pleasant, cause there wasn't any pressure to get more then I needed in a vehicle. Andrei Mihailescu was AWESOME, he made my buying experience very easy to do. I was only there to get service done on my 2007 Camry but ended up buying a new Camry also but I'm so glad I did! More

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Honest people Best dealership experience I've ever had. The service department is always honest and friendly to me. I will buy all my vehicles here if it stays that Best dealership experience I've ever had. The service department is always honest and friendly to me. I will buy all my vehicles here if it stays that way. More

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If you're limited on Time I just recently learned that Family Toyota had opened in Arlington. I was so excited! I purchased my vehicle in Burleson, but it was too difficult to I just recently learned that Family Toyota had opened in Arlington. I was so excited! I purchased my vehicle in Burleson, but it was too difficult to get out for the routine service. Having limited days of and limited time frames, makes scheduling difficult. I was able to schedule my service appointment on-line Wednesday for Friday morning. I arrived a few minutes after my scheduled appointment. I was promptly met and greeted by a service advisor. My car was being taken care of within minutes. The advisor was a great communicator keeping me informed and letting me know what was going on and the time frame. I so appreciate that. My service was done and I was on my way in the time it took me to finish my Venti Caramel Macchiato that i picked up on the way. Great location, great view of AT&T stadium. Nice facilities. Great waiting area, but there was such a nice breeze, I decided to stay outside. I saw the same attention paid to the other customers who arrived for service. I couldn't be more thrilled to have Family Toyota of Arlington so close! Just like the Burleson location, their staff is super friendly, super attentive, and super helpful. It is that kind of attention to detail that hooked me on Family Toyota in the first place and I have not been disappointed! Thank you for taking such good care of me today and getting me out and about my normal business in such a great time frame! More

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Oil change and recalls My wait time was incredible. I was accustomed to long waits that i didnt believe it when I got the call saying my vehicle was ready. All of the work w My wait time was incredible. I was accustomed to long waits that i didnt believe it when I got the call saying my vehicle was ready. All of the work was not complete but Chase(service rep) explained to me that all of the parts were not in yet and that they would call when they are in. Everyone in service was so hospitable and attentive, thank you for the excellent service. I was even given a complementary car wash...so awesome! More

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