Vannessa Thompson
Vannessa Thompson at Mike Molstead Motors

Vannessa Thompson

Service Advisor

Mike Molstead Motors

1501 S Grand Ave
Charles City, IA 50616

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5.0
28 Reviews
5.0

28 Reviews

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28 Reviews of Vannessa Thompson

March 24, 2026

Dealership Rating
Employee Rating

Helpful accommodating. Worked around your schedule. Allowed you to have the service tech's show and explain all issues regarding the vehicle being worked on and are very kn More

by steve.lacour5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 25, 2026

Mike Molstead Motors responded

We're glad to hear our team was helpful, accommodating, and able to work around your schedule. Your continued trust and loyalty mean a lot to us. Thank you for continuing to choose Mike Molstead Motors. We look forward to taking care of you again in the future!

March 20, 2026

Dealership Rating
Employee Rating

Josh and the crew at Mike Molsted Motors are unbelievable! Very professional and family, friendly great atmosphere! More

by clangfald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2026

Mike Molstead Motors responded

Creating a professional, family-friendly atmosphere is something we take pride in, and it's wonderful to know that it stood out during your visit. We truly appreciate you choosing Mike Molstead Motors and look forward to helping you again in the future!

March 10, 2026

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Employee Rating

Very accommodating and Great service. Answers all your questions. Able to get in and out very quickly More

by margoneel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 05, 2026

Dealership Rating
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The staff is fantastic to work with, and service department is competent. Great communication between the staff and customers. More

by matt@pne.us
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Renee Knapp

Mar 16, 2026

Mike Molstead Motors responded

Thank you for the wonderful review! We truly appreciate your feedback and look forward to helping you again in the future!

March 05, 2026

Dealership Rating
Employee Rating

Great place to buy and service your truck-auto -or suv. Clean lounge if you wait to get your suv serviced. Drinks -snacks -tv s to watch. More

by lwhitel1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 16, 2026

Mike Molstead Motors responded

It's great to know you enjoyed the clean lounge and amenities while waiting for your vehicle to be serviced. We appreciate your support and look forward to helping you again the next time you need us!

February 19, 2026

Dealership Rating
Employee Rating

They have always been courteous and competent. That's all you can really expect from anyone. More

by notamedic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2026

Mike Molstead Motors responded

It means a lot to know that this has been your consistent experience with us. Your feedback encourages our team to keep delivering reliable and professional service.

January 29, 2026

Dealership Rating
Employee Rating

Great place to buy and get your new vehicles serviced. Clean waiting area with drinks and snacks along with tv s. Also shuttle van to take you anywhere around the city area. More

by lwhitel1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 18, 2026

Dealership Rating
Employee Rating

Good place to buy and get service on any type of vehicle. Clean lounge area while waiting or shuttle to go whereever More

by lwhitel1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 11, 2026

Dealership Rating
Employee Rating

Top notch service and customer service. We will continue using mike molstead motors now and in the future. More

by tiny39386
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shelby Reeser

Jan 12, 2026

Mike Molstead Motors responded

Thank you so much! We’re thrilled to hear you had a great experience. We appreciate your support and look forward to taking care of you at Mike Molstead Motors!

January 11, 2026

Dealership Rating
Employee Rating

Great service as usual. Set me up an appt. the day after I called. In and out within an hour. ''SWEEEEEEEET''. More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 12, 2026

Mike Molstead Motors responded

Thanks for the great review! We’re glad we could get you scheduled quickly and have you in and out.. We truly appreciate your business and your feedback.

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