Vannessa Thompson
Vannessa Thompson at Mike Molstead Motors

Vannessa Thompson

Service Advisor

Mike Molstead Motors

1501 S Grand Ave
Charles City, IA 50616

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4.9
8 Reviews
4.9

8 Reviews

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8 Reviews of Vannessa Thompson

May 19, 2025

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Employee Rating

Best service and best service adviser Nice lobby’s and nice waiting areas. We enjoy the service dept. More

by mikedenisebrown
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Recommend Dealer
Yes

April 19, 2025

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Great fast service as long as they don't move your scheduled time when you bring in your vehicle More

by amr3419
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Service Communication
Recommend Dealer
Yes
Apr 25, 2025

Mike Molstead Motors responded

Thank you for the kind words! We're happy to hear you were pleased with the fast service, and we understand how frustrating schedule changes can be, we will be sure to make that experience better for you.

March 22, 2025

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Blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah More

by john.schwennen
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Recommend Dealer
Yes

February 14, 2025

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Untrustworthy and also don't what what's wrong with vehicles tells you one thing then it's another it cost me a new engine and transmission buying from them the mechanic said it was an alternator causi More

by williamwiegand1995
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Recommend Dealer
No

February 01, 2025

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Very pleased with service department as they are very accommodating! Also very pleased with Zack Crevier who sold us our2025 Maverick!! He is an asset to Molsteads More

by Jane Wihlm
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Renee Knapp, Shelby Reeser, Jim Molstead , Jack (Jackson)Molstead—⭐️⭐️⭐️⭐️ ⭐️

February 01, 2025

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Renee Knapp is Tops! ! She has a bubbly personality, and She goes above and beyond when we bring our vehicles in for service!! Zach Crevier is very personable, accommodat More

by Jane Wihlm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Renee Knapp, Shelby Reeser, Sydney Fullerton, Danielle Vance, Jim Molstead , Jack Molstead⭐️⭐️⭐️⭐️⭐️

February 01, 2025

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Employee Rating

Pleasant and timely service and a very nice and comfortable lounge to wait while work is being done. More

by RDKCARPENTER16
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Service Communication
Recommend Dealer
Yes

January 29, 2025

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Employee Rating

Had to wait way too long for getting parts to fix. We had no heat in our pickup and during very cold weather. Dealership did not offer a loaner vehicle which we asked for. More

by MWJBRINK
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Service Time
Recommend Dealer
Yes

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