Vannessa Thompson
Vannessa Thompson at Mike Molstead Motors

Vannessa Thompson

Service Advisor

Mike Molstead Motors

1501 S Grand Ave
Charles City, IA 50616

Contact Me
4.9
14 Reviews
4.9

14 Reviews

Write a Review

14 Reviews of Vannessa Thompson

July 16, 2025

Dealership Rating
Employee Rating

Everthing was very good an on time thanks. I will be back fore help soon. More

by digkreb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Renee Knapp

Jul 18, 2025

Mike Molstead Motors responded

Thank you! We're glad everything went smoothly and on time. We look forward to helping you again soon!

July 16, 2025

Dealership Rating
Employee Rating

Great service and friendly staff . Very fast service got the car in and oil change done as well as looking at a recall item. More

by ranjeanc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Renee Knapp, Sydney Fullerton

Jul 18, 2025

Mike Molstead Motors responded

Thank you for the kind words! We're happy to hear our team took care of everything quickly and efficiently. We appreciate your trust and look forward to seeing you again!

July 07, 2025

Dealership Rating
Employee Rating

Very fast and efficient service. The cost was exactly what my estimate was. I'm always satisfied with them. More

by ssomers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 14, 2025

Mike Molstead Motors responded

Your satisfaction means a lot to us, and we look forward to serving you again!

July 02, 2025

Dealership Rating
Employee Rating

Awesome service. Renee is very helpful and keeps me updated on my truck, and goes the extra mile to make sure I have my truck done on time. More

by jacobscurtisd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 14, 2025

Mike Molstead Motors responded

Thank you for the awesome feedback! We’ll be sure to pass along your kind words to Renee! Thanks for choosing Mike Molstead Motors!

June 23, 2025

Dealership Rating
Employee Rating

Excellent service here. Waiting at the dealership is a very pleasant experience. There are all amenities that you might want as you wait. More

by theresa.teacher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 30, 2025

Mike Molstead Motors responded

Thank you for the great feedback! We appreciate your support and look forward to serving you again!

June 11, 2025

Dealership Rating
Employee Rating

Any circumstance I have with my vehicle Iam satisfied with the result. Renee Knapp Veronica- Kara all were involved and appreciate and it was a team effort which it should be. Thanks to all! More

by kacer.eric
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Renee Knapp , Kara

Jun 30, 2025

Mike Molstead Motors responded

It is truly is a team effort here at Mike Molstead Motors, and we are proud of our team. We’re grateful for your trust and look forward to continuing to serve you!

May 26, 2025

Dealership Rating
Employee Rating

I asked to add the install of a builtright dash mount to an upcoming appointment and it was no problem. More

by jazzyflyer
Service Communication
Recommend Dealer
Yes
May 27, 2025

Mike Molstead Motors responded

Thank you for letting us know! We’re glad adding installation to your appointment was easy and hassle-free. We're always happy to accommodate your needs whenever we can!

May 23, 2025

Dealership Rating
Employee Rating

Iver never received anything other than excellent service and this dealership. From the sales and finance departments, to the service advisors and technicians everyone has been fantastic. I would recommend t More

by Jamie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Renee Knapp

May 27, 2025

Mike Molstead Motors responded

Thank you so much for your amazing feedback! We’re thrilled to hear that every part of your experience has been excellent. Your recommendation means a lot to us, and we look forward to continuing to serve you and anyone you send our way!

May 19, 2025

Dealership Rating
Employee Rating

Best service and best service adviser Nice lobby’s and nice waiting areas. We enjoy the service dept. More

by mikedenisebrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 27, 2025

Mike Molstead Motors responded

Thank you so much for the wonderful review! We're thrilled to hear you enjoy our service department and that your experience with our service advisor and facilities has been so positive. We truly appreciate your support and look forward to seeing you again!

April 19, 2025

Dealership Rating
Employee Rating

Great fast service as long as they don't move your scheduled time when you bring in your vehicle More

by amr3419
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2025

Mike Molstead Motors responded

Thank you for the kind words! We're happy to hear you were pleased with the fast service, and we understand how frustrating schedule changes can be, we will be sure to make that experience better for you.

1

Dealership Inventory (374 Vehicles)

new 2025 Ford Maverick car, priced at $35,900
2025 Ford Maverick
new
Velocity Blue exterior
Automatic
All-wheel Drive
new 2026 Chevrolet Equinox car, priced at $34,420
2026 Chevrolet Equinox
new
Radiant Red Tintcoat exterior
Automatic
All-wheel Drive
new 2025 Ram 2500 car, priced at $61,065
2025 Ram 2500
new
Diamond Black Crystal Pearlcoat exterior
Automatic
Four-wheel Drive
new 2025 Ram 1500 car, priced at $57,555
2025 Ram 1500
new
Diamond Black Crystal Pearlcoat exterior
Automatic
Four-wheel Drive
new 2025 Ford F-150 car, priced at $69,185
2025 Ford F-150
new
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
used 2018 Jeep Compass car, priced at $16,980
2018 Jeep Compass
used
Granite Crystal Metallic Clearcoat exterior
Automatic
Four-wheel Drive