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Vannessa Thompson

Overview Reviews (23) Inventory (422)

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Vannessa Thompson

Service Advisor

Mike Molstead Motors

1501 S Grand Ave
Charles City, IA 50616

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5.0

23 Reviews

Overview Reviews (23) Inventory (422)

5.0

23 Reviews

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23 Reviews of Vannessa Thompson

February 19, 2026

Dealership Rating

Employee Rating

They have always been courteous and competent. That's all you can really expect from anyone. That's all you can really expect from anyone. More

by notamedic

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 20, 2026 -

Mike Molstead Motors responded

It means a lot to know that this has been your consistent experience with us. Your feedback encourages our team to keep delivering reliable and professional service.

January 29, 2026

Dealership Rating

Employee Rating

Great place to buy and get your new vehicles serviced. Clean waiting area with drinks and snacks along with tv s. Also shuttle van to take you anywhere around the city area. Clean waiting area with drinks and snacks along with tv s. Also shuttle van to take you anywhere around the city area. More

by lwhitel1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Renee Knapp, Shelby Reeser, Sydney Fullerton, Danielle Vance

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January 18, 2026

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Employee Rating

Good place to buy and get service on any type of vehicle. Clean lounge area while waiting or shuttle to go whereever Clean lounge area while waiting or shuttle to go whereever More

by lwhitel1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Renee Knapp, Shelby Reeser, Sydney Fullerton, Danielle Vance

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January 11, 2026

Dealership Rating

Employee Rating

Great service as usual. Set me up an appt. the day after I called. In and out within an hour. ''SWEEEEEEEET''. Set me up an appt. the day after I called. In and out within an hour. ''SWEEEEEEEET''. More

by Ken

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jordan Molstead, Renee Knapp, Shelby Reeser, Sydney Fullerton, Danielle Vance, Chris Hoeft

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Jan 12, 2026 -

Mike Molstead Motors responded

Thanks for the great review! We’re glad we could get you scheduled quickly and have you in and out.. We truly appreciate your business and your feedback.

January 11, 2026

Dealership Rating

Employee Rating

Top notch service and customer service. We will continue using mike molstead motors now and in the future. We will continue using mike molstead motors now and in the future. More

by tiny39386

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Shelby Reeser

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Jan 12, 2026 -

Mike Molstead Motors responded

Thank you so much! We’re thrilled to hear you had a great experience. We appreciate your support and look forward to taking care of you at Mike Molstead Motors!

January 02, 2026

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Employee Rating

Great service, Nice waiting area I appreciated the free car wash when I was done. car wash when I was done. More

by wunschconstruct

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 06, 2026 -

Mike Molstead Motors responded

Thank you for the great feedback! We appreciate you choosing Mike Molstead Motors and look forward to seeing you again!

December 13, 2025

Dealership Rating

Employee Rating

pretty happy with the way we are treated ,usually on schedule with appointments ,and everyone is very pleasant to work with. also i really like their free coffee. schedule with appointments ,and everyone is very pleasant to work with. also i really like their free coffee. More

by davechristoph

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeff Weigel, Renee Knapp, Shelby Reeser, Sydney Fullerton, Danielle Vance, Chris Hoeft

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Dec 26, 2025 -

Mike Molstead Motors responded

Thanks for the kind review! And we’re happy the coffee gets a thumbs-up!

September 11, 2025

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Employee Rating

Fast service. Very friendly and knowledgeable staff! Will recommend for service and sales. Oh and free car wash! Very friendly and knowledgeable staff! Will recommend for service and sales. Oh and free car wash! More

by jonimc

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 16, 2025 -

Mike Molstead Motors responded

Thank you for the great review! We're glad to hear our team made a positive impression. We appreciate your recommendation and are happy you took advantage of the free car wash too! Looking forward to seeing you again for service or sales.

August 26, 2025

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Employee Rating

my car was very clean after having it detailed,I appreciated getting in all the little cracks etc.Thank You appreciated getting in all the little cracks etc.Thank You More

by edreb

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Renee Knapp, Shelby Reeser, Sydney Fullerton, Danielle Vance

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Aug 27, 2025 -

Mike Molstead Motors responded

Thank you so much! We're really glad to hear you were happy with the detail! We appreciate your kind words and look forward to taking care of your car again in the future!

July 16, 2025

Dealership Rating

Employee Rating

Everthing was very good an on time thanks. I will be back fore help soon. I will be back fore help soon. More

by digkreb

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Renee Knapp

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Jul 18, 2025 -

Mike Molstead Motors responded

Thank you! We're glad everything went smoothly and on time. We look forward to helping you again soon!

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