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Vaughn Reese
Vaughn Reese at Scott Honda of West Chester

Vaughn Reese

Honda Service Advisor

Scott Honda of West Chester

706 Autopark Blvd
West Chester, PA 19382

5.0
50 Reviews
5.0

50 Reviews

Write a Review

50 Reviews of Vaughn Reese

January 31, 2024

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Service went well with a recall and possible other problem. They kept me up to date and offered lots of other things could do while the car was there . More

by ptorcutt
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Yes
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Mar 03, 2024

Scott Honda of West Chester responded

Convenience and thoroughness are two of our many goals for great customer care. We can save you time, money, and a return trip by providing you with all maintenance options and preventative care while you are already here. But, above all, we want to give you personal attention as you make your decisions. We value your feedback. Thanks for your recommendation.

January 17, 2024

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Service was done correctly. Although I had to wait a longer time than expected. But to expected on a warranty job More

by km
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Recommend Dealer
Yes

Other Employees Tagged: Wm. Mark Dennis, Chris Wisler, Crystal Sutherland, Elmore Smith, Nika Shaw, Marc Stewart , Anthony Tracey

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Jan 24, 2024

Scott Honda of West Chester responded

Top-notch customer care is our goal, KM. We want your visits to offer convenience. This is important feedback, and it matters. We're grateful you brought "service time" to our attention so we can talk about it with our Advisor team. We want to communicate an accurate time estimate right from the start. Yet, as you mentioned, some repair plans may go beyond our anticipated completion because we focus on quality workmanship. When that happens, it's our usual practice to alert you early on. We'll be coaching our team on this necessary courtesy now that we have received this review. We appreciate you for taking the time to write it.

December 18, 2023

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Always a good experience. Vaughn was Great. Scott Honda, Great Dealership, Great People. Thank You. More

by justduckie63
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Yes
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Dec 19, 2023

Scott Honda of West Chester responded

Thank you so much for taking the time to leave us a glowing 5-star review! We’re thrilled to hear you had a positive experience and look forward to serving you again.

December 16, 2023

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Well done- my friend who dropped me off and came in with me was totally impressed Efficient friendly team feeling Clean and fresh More

by eileen Mielcarek
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Yes
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Dec 27, 2023

Scott Honda of West Chester responded

We’re thrilled to hear you were “impressed” with us! That’s so exciting to hear, Eileen. We appreciate you for sharing your stack of stars with us.

December 08, 2023

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Couldn’t be happier with the service I received. Kept me up to date on what I needed and it was done quickly. More

by Kpm1001
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Yes
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Dec 27, 2023

Scott Honda of West Chester responded

We’re thrilled to hear you “couldn’t be happier”! That is such a big compliment to our team, and we take it to heart. Thank you for sharing your kind words, and giving us all 5 of your stars!

February 01, 2023

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I had Vaughn Reese today and he was excellent, He explained all to me and what I had to do in the future. More

by jkouras
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Yes
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Feb 03, 2023

Scott Honda of West Chester responded

We're glad to learn your service visit was a smooth-sailing success! Thanks for sharing all 5 stars with our team :)

January 23, 2023

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I bought a new Honda CRV and took it to service center for my first scheduled maintenance.. everyone was friendly and professional anf the entire process wasnefficient. I dropped my car off and Reece kept More

by Lori
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Recommend Dealer
Yes

Other Employees Tagged: Bill Martin

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Jan 26, 2023

Scott Honda of West Chester responded

Hi Lori, thank you for choosing Scott Honda! We're glad our friendly and professional team made your first service visit a smooth-sailing success :) We appreciate your feedback.

January 18, 2023

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Excellent service, very well organized and efficient. The staff is courteous and helpful. I bought my car at Scott Honda and I go out of my way to have it serviced there. More

by scanale
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Yes
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Jan 20, 2023

Scott Honda of West Chester responded

From sales to service, we appreciate your continued trust! Thanks for choosing Scott Honda. It's always a pleasure to welcome you back as our guest :)

December 05, 2022

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Scott Honda of West Chester is awesome. I hadn’t came across any problems so far More

by Geordan Clark
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Yes
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Dec 07, 2022

Scott Honda of West Chester responded

Thanks for the awesome, 5-star compliment, Geordan! We're glad our team has consistently earned your total satisfaction, each time you visit. We appreciate you!

December 01, 2022

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Came in for scheduled service and received the planned service as well as recommended maintenance very quickly! More

by Sasha
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Yes
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Dec 02, 2022

Scott Honda of West Chester responded

Thanks for choosing Scott Honda, Sasha! Quick, reliable service is our promise— it's awesome to hear our team delivered, earning your total satisfaction.

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