Velianet Hernandez
Velianet Hernandez at Lexus of North Miami

Velianet Hernandez

Product Specialist

Lexus of North Miami

14100 Biscayne Blvd
North Miami, FL 33181

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4.8
25 Reviews

Languages Spoken

English English

Spanish Spanish

4.8

25 Reviews

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25 Reviews of Velianet Hernandez

March 21, 2026

Dealership Rating
Employee Rating

This is my third vehicle with Lexus of North Miami. Each new experience surpasses the last. Velinet Hernandez was very professional and made the whole process quick and easy. More

by E. German
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 23, 2026

Lexus of North Miami responded

Congratulations on your new car! We love hearing from our repeat customers and can't wait to pass along your appreciation to Velinet. Thank you for choosing Lexus of North Miami!

March 14, 2026

Dealership Rating
Employee Rating

I have been doing business with Lexus of north miami since 2017 Velinet is one of the best seller they have there. She is great More

by Yasmin0126
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 16, 2026

Lexus of North Miami responded

We're happy to have you with us since 2017! Thank you for choosing Lexus of North Miami and for sharing your appreciation of Velinet. Let us know if there's anything else we can help you with!

February 21, 2026

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Employee Rating

It was very good and good experience with the sales and financial To make the deal Thank you. More

by M.M.TEHRANI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 23, 2026

Lexus of North Miami responded

Thanks so much for taking the time to leave Lexus of North Miami a great review!

February 13, 2026

Dealership Rating
Employee Rating

Muy buena experiencia y transparencia. Cesar es muy profesional y atento,el departamento de finanzas tambien.Gracias por su ayuda More

by omarmoran3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cesar Alcala, Kelia Tejada, Sierra Hendricks , Alexander Mejias

Feb 13, 2026

Lexus of North Miami responded

Gracias por compartir su positiva evaluación del equipo de Cesar! Estamos contentos de haberle brindado un proceso claro y sin contratiempos. Lexus of North Miami le da las gracias a usted por su preferencia!

February 01, 2026

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Employee Rating

I had an exceptional experience working with Sean Kamal and Veli Hernandez. The entire process was seamless, transparent, and entirely pressure-free. It is rare to find such a direct and stress-free car-bu More

by aercole
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Kamal, Abe Omar , Front desk ladies.

Feb 02, 2026

Lexus of North Miami responded

We're grateful for your recommendation of Sean and Veli! Your review highlights exactly what we strive for at Lexus of North Miami. Thanks for choosing us and for spreading the word!

Feb 02, 2026

aercole responded

👍🏼

December 10, 2025

Dealership Rating
Employee Rating

The customer service from Veli my sales person did an exceptional job with my purchase. Also Danielle from the finance team made my deal easy and fast. Overall outstanding service More

by csolo70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danielle Contaldi

Dec 11, 2025

Lexus of North Miami responded

We're delighted to hear about your excellent experience with Veli and Danielle! Thank you for choosing Lexus of North Miami and for your fantastic review. Enjoy your new car!

October 29, 2025

Dealership Rating
Employee Rating

UNABLE TO SPEAK WITH HEAD OF SERVICE DEPARTMENT. NOBODY CALLED ME BACK REQUESTED CONFIRAMATION OF A LOANER VEHICLE BECAUSE I NEED TO COME BACK TO THE SERVICE DEPARTMENT TO TROBLE SHOOT THE ALARM More

by BORIS7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 30, 2025

Lexus of North Miami responded

Boris, I'm really sorry to hear about the alarm issues you've been experiencing while driving, as well as the lack of communication from our team regarding your loaner vehicle request. We want to make sure that all of our clients are well taken care of. If you could please reach out to us directly at your earliest convenience, we'll do everything we can to assist you and get these issues resolved. Thank you for bringing this to my attention, Ed Rubenfeld - Service Manager - 305-372-3747

Oct 30, 2025

BORIS7 responded

Thanks for reaching out to me. I am a six time returning purchaser customer of Lexus automobiles. The issues were promptly resolved this morning by Jonathan. He arranged for a loaner and the parts he ordered should be in on monday.

October 25, 2025

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Employee Rating

I'm a return client for almost 10 years at the North Miami Lexus dealership. Everyone is great and always giving me the best deals. Velianet was great and Sean as well. Thanks! More

by omniscenic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Kamal, Danielle Contaldi

Oct 27, 2025

Lexus of North Miami responded

Thank you for your loyalty and for sharing your excellent feedback! We truly appreciate your business and will pass along your kind words to Velianet, Sean, and the team. See you next time at Lexus of North Miami!

September 29, 2025

Dealership Rating
Employee Rating

Everyone was polite and helpful, clean all around, nice amenities. Overall a great Lexus dealership More

by rpalderete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 01, 2025

Lexus of North Miami responded

We're delighted we could deliver an excellent experience! —Lexus of North Miami Team

September 03, 2025

Dealership Rating
Employee Rating

Excellent service always keep me posted thru the whole process very courteous love the service provided More

by MELENDEZL21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 04, 2025

Lexus of North Miami responded

Thank you for the kind words! We're happy to hear you had a fantastic experience with our team. We look forward to serving you again at Lexus of North Miami!

1

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