Vern Chao
Vern Chao at Downtown Toyota-Subaru of Oakland

Vern Chao

Service Advisor

Downtown Toyota-Subaru of Oakland

4145 Broadway Auto Row
Oakland, CA 94611

4.7
478 Reviews
4.7

478 Reviews

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478 Reviews of Vern Chao

August 06, 2023

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Employee Rating

We are very happy with the Toyota service in Oakland, especially living, so close to it, that way, we don’t have to go any further More

by MONTENBUCK5989
Service Price Transparency
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Recommend Dealer
Yes

July 24, 2023

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Quick, friendly, helpful. Very convenient to make an appointment. The car is always ready on time. More

by BCOHEN10
Service Price Transparency
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Recommend Dealer
Yes

July 24, 2023

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Service center has taken care of our Toyota for 19 years, and is recommended for its quality of work. More

by tfedasz6
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Goh, Abdul Ferozi , Terry Rowan

July 23, 2023

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Despite hundreds of customers, walked into make an appointment, and they remembered my name! Good timing estimates. No unpleasant surprises. More

by smithleroy
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Pena-Marquez

July 20, 2023

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Service department was great. My service writer was great . He explained everything clearly and the time was great. More

by HONG
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Recommend Dealer
Yes

July 09, 2023

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Very helpful, great at answering questions or concerns. Was able to get my car back The same day. More

by BERN202
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Goh

July 05, 2023

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I trust that the folks working on my car know what they’re doing. In terms of the employees that you interact with to pay for the service visits, it varies from person to person. For example, on my la More

by michael1444
Service Price Transparency
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Recommend Dealer
No

June 30, 2023

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I have been bringing my car since 2005 You must be doing a good job More

by jgsado
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Recommend Dealer
Yes

June 25, 2023

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Employee Rating

Service adviser was very knowledgeable and willing to helpt o customer. Also service technician is perfect repair and maintain my car condition smooth and daster. More

by NYINTWIN5520
Service Price Transparency
Recommend Dealer
Yes

June 23, 2023

Dealership Rating
Employee Rating

All of the staff I interacted with went above and beyond with their quality of customer service. More

by lofton.lauren.s
Service Price Transparency
Recommend Dealer
Yes
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