Vicki Carbone
Vicki Carbone at Porsche of Downtown L.A.

Vicki Carbone

Service

Porsche of Downtown L.A.

1900 S Figueroa St
Los Angeles, CA 90007

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10 Reviews
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10 Reviews

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10 Reviews of Vicki Carbone

October 25, 2024

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Employee Rating

Professional, courteous, knowledgeable and friendly. Purchased four Porsches starting in 2008 from this dealership. They are like family at this point. Chosen family. Went to Tesla in 2020 and now I’m More

by E9N20
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Karla Barbero, Irwin Merida , Victor, Keni, Robert

Oct 25, 2024

Porsche of Downtown L.A. responded

We appreciate your heartfelt words about Porsche Downtown LA. It's wonderful to be regarded as family by a valued customer such as yourself. Thank you for trusting us since 2008, and we're glad you've returned with your new 2024 Porsche EV.

September 27, 2024

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The Crew at Porsche Downtown LA was awesome! Very professional, upfront, no surprises! Highly Recommend! More

by mblack5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Karla Barbero , Keni

Sep 27, 2024

Porsche of Downtown L.A. responded

Thanks for the recommendation. We appreciate your kind words about the team at Porsche Downtown LA. Take care!

August 24, 2024

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10/10 buying experience. The team was friendly and helpful. They went about and beyond from start to finish. Alex helped me with my purchase and he was outstanding. He took t More

by c980255
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Aug 30, 2024

Porsche of Downtown L.A. responded

Thanks for the high praise. It's great to hear that our team made your experience so positive. Wishing you many happy miles from Porsche Downtown LA.

August 12, 2024

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Ive had four cars serviced here and they are the best service department. I will continue to service all of my Porsche vehicles here. More

by Rob.addison
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karla Barbero, Irwin Merida , Jose

Aug 12, 2024

Porsche of Downtown L.A. responded

Pleased to hear this feedback. Thanks for trusting Porsche Downtown LA with your vehicles!

August 20, 2023

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Very friendly service! Easy to work with and fast delivery process and comfortable waiting area! More

by fctsui57
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Recommend Dealer
Yes
Aug 20, 2023

fctsui57 responded

Thanks Gerald and Keni helping me to get the 2024 Cayman S!

February 02, 2023

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Fantastic service, I just brought a car from LA downtown Porsche. Preston was very knowledgeable about the car and the process. Great experience, fast and professional. More

by Drfeiz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vahid Ghassemi-Aval , Preston

Feb 03, 2023

Porsche of Downtown L.A. responded

Thank you for your kind words and five-star review. We hope you continue to choose Porsche Downtown LA for all your automotive needs.

December 30, 2021

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Everyone in the servixe dept is amazing…. EVERYONE. Random noises, broken mufflers… doesn’t matter what it is, you’re always waiting with a loaner and skile More

by Cariincariout
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ivan Estrada, Irwin Merida

Dec 30, 2021

Porsche of Downtown L.A. responded

Hi there, We are delighted that you found our Service Department to be amazing. At Porsche Downtown LA we appreciate your business and we look forward to your next visit.

December 25, 2021

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Vicki Carbone and her service team are great. Customer service is the best. When my 14 year old Cayenne started having issues they worked with me to get a great replacement. I highly recommend both the More

by Janetme
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 25, 2021

Porsche of Downtown L.A. responded

Janetme, we are so happy to read that our Service and Sales Teams took great care of you here at Porsche Downtown LA. We strive to provide the best service possible for our customers. We appreciate your kind words and value your business here.

December 19, 2021

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Excellent & helpful service department.Irwin took care Excellent & helpful service department. Irwin took care of my car with no delays. Amazing service! Thanks. More

by fiver.notches_0f
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Irwin Merida

Dec 19, 2021

Porsche of Downtown L.A. responded

Hello, Thank you for sharing the details of your amazing service. At Porsche Downtown LA please know that you are always welcome here.

Dec 20, 2021

Porsche of Downtown L.A. responded

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Dec 20, 2021

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Dec 20, 2021

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Porsche of Downtown L.A. responded

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Porsche of Downtown L.A. responded

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December 18, 2021

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This dealership is by far the best I’ve ever seen. I’ve been driving Porsche,Range Rover, jaguar, merceds, BMW and ….in the last 30 year or Longer. This dealership is obsessed with providing excellent ser More

by hmadyoon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 18, 2021

Porsche of Downtown L.A. responded

Thank you for taking the time to give us such a great review! If you have any further questions, be sure to contact us!