Victor Cortes
Sales & Leasing Professional
Zeigler Honda of Racine
1701 SE Frontage Rd
Mount Pleasant, WI 53177
47 Reviews
Write a Review47 Reviews of Victor Cortes
January 05, 2026
Had a Oil cover gasket replaced per recommendation from one of the service guys. Jalen. The Jeep grand Cherokee never was noisy or anything. Went in for just an oil change at first. When Jalen recommended one of the service guys. Jalen. The Jeep grand Cherokee never was noisy or anything. Went in for just an oil change at first. When Jalen recommended it had the minor leak but needed to be changed ASAP, we did so in trust of years of service. After the 1,000 job there was a ticking, knocking noise. We made an appointment to see why that started and Zach helped out after as well as Princeton after days of back and forth. They accepted they broke a part but would take time to come in and had to bring back the car after part arrived. Picked up car again and knocking still there. Zach is doing his best, but now it a 2,500 dollar job for a oil change at first with no issues, not a cover change that was recommended, 1000 to a part broken that was said to be the cause of knocking to now it's our job to pay the cost when it's clear the cams or rocket lifter was not properly fit back in place after cover placement and they said they would fix the damages because the noise was a simple part, but it ended up being a nightmare. Since before Thanksgiving 2025 the Car still sit and we're expected to fix the repair of a Techs work assembly. Not Zacks fault. He's tring to help, customer service wise but too many lies and bounced around with a company dealership that I trusted for 8 plus years as I got my new Honda pilot black edition there. I take well care of my cars and this is just not the greatest start of a New Year knowing a Tech made a big mistake. Accidents happen, but now puts the costs that are HIGH on our end. From a simple oil change to a front Cover gasket needed that showed minimal signs of leak. To 2.5k of extra work n possibly more. They took acceptance they broke and caused the knocking, so why now we have to endure such cost? Cause it doesn't favor your service end? Always been a pleased customer and recommended everyone. Very humble and now a stressful New Year. God help us More
Other Employees Tagged: Brian Ingram, Zack Whittaker, Prince Jones, Tim Cameron , Jaylen
January 01, 2026
They were both helpful and friendly. They let me make my own decisions without being pushy. They let me make my own decisions without being pushy. More
Other Employees Tagged: James Leipski, Robert Woods , Sandy Dallia
October 22, 2025
Really pushes the sales pitch on you and it is overwhelming. It made me feel uncomfortable and taken advantage of overwhelming. It made me feel uncomfortable and taken advantage of More
Other Employees Tagged: Nick Imhof, Jovin Kalappurackal , Alfredo Miranda
September 19, 2025
Bought a brand new 2025 Honda from this place. It’s been back there multiple times in the less than a year we’ve owned it for the idle stop failing to restart and a rattle at the front end. Every It’s been back there multiple times in the less than a year we’ve owned it for the idle stop failing to restart and a rattle at the front end. Every time the service department has it they claim they can’t hear the rattle and can’t replicate the idle stop failure so we get it back with no solution. Will certainly be the last Honda I ever purchase in my life. More
Other Employees Tagged: Tim Cameron
September 05, 2025
The dealership is conveniently located. They have quite a variety of vehicles to choose from Victor. Our sales person was very personable and very good at making sure our needs were met. Ev They have quite a variety of vehicles to choose from Victor. Our sales person was very personable and very good at making sure our needs were met. Everybody at the dealership was friendly and helpful and continue to be helpful for us after our purchase. More
Other Employees Tagged: Nick Imhof, Prince Jones, Tim Cameron, Venicia Sides
August 10, 2025
Victor was incredible! ! We went in with an idea of what we wanted, and he showed us our options, patiently explaining the differences between vehicles. After deciding we wo ! We went in with an idea of what we wanted, and he showed us our options, patiently explaining the differences between vehicles. After deciding we would go for lunch and think about things, Victor magically produced double cheeseburgers, which were awesome! While we enjoyed them Victor kept searching and just as we were giving up, he exclaimed, I got it! And he did! Because of his persistence, we took home a beautiful Passport... not even the vehicle, we THOUGHT we were interested in. Victor is extremely knowledgeable and a great salesperson. More
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