Victor Mercado | Page 2
eCommerce Director
Greenway Hyundai Orlando
4110 West Colonial Dr
Orlando, FL 32808
Dealership Experience
3 yrs, 10 mos
Industry Experience
10 yrs
Languages Spoken
English
Spanish
25 Reviews
Write a Review25 Reviews of Victor Mercado
September 28, 2023
AVOID THIS PLACE BY ALL MEANS! ! I purchased a 2016 FORD EXPLORER LIMITED EDITION during the MEMORIAL DAY SALES EVENT and BARELY drove my vehicle 3,000 miles and NOW I NEED A NEW EN ! I purchased a 2016 FORD EXPLORER LIMITED EDITION during the MEMORIAL DAY SALES EVENT and BARELY drove my vehicle 3,000 miles and NOW I NEED A NEW ENGINE!! This Business is a SCAM! This Business completely takes Advantage of their customers! GREENWAY HYUNDAI ORLANDO SOLD ME A LEMON FOR A VEHICLE!! THE CUSTOMER SERVICE IS ABSOLUTELY HORRIBLE!! EVERY TIME I CALL TO SPEAK TO THE MANAGER THE EMPLOYEES HANG UP THE PHONE, OR TRANSFER YOU TO THE ANSWERING MACHINE, OR LIE AND TELL ME THAT THE MANAGER WILL GIVE ME A CALLBACK!! ALL I ASK IS FOR GREENWAY HYUNDAI ORLANDO TO DO THE RIGHT THING AND FIX MY VEHICLE PROPERLY….BECAUSE THE FORD EXPLORER THAT GREENWAY HYUNDAI ORLANDO SOLD TO ME ALREADY HAD ENGINE PROBLEMS AND THEY CLEARLY KNEW ABOUT IT!! THIS COMPANY SHOULD BE ASHAMED OF THEIR SELF FOR DOING SHADY BUSINESS TO THEIR CUSTOMERS!! More
Other Employees Tagged: Lukus Felder, Ken Sidana, Chuck Agner
August 15, 2023
Awesome experience,they listened to our concerns and went the extra mile to accommodate us. I'd recommend Ervin and Chris,to anyone needing a vehicle the extra mile to accommodate us. I'd recommend Ervin and Chris,to anyone needing a vehicle More
Other Employees Tagged: Lukus Felder, Ken Sidana, Chuck Agner , Chris and Ervin
August 05, 2023
My experience from start to finish was great. Finance and salesman did a great job getting me in the car that I wanted. Finance and salesman did a great job getting me in the car that I wanted. More
Other Employees Tagged: Lukus Felder, Ken Sidana, Chuck Agner
July 29, 2023
The staff was friendly, helpful, and quick. They made sure we were comfortable and thoroughly answered all questions. They made sure we were comfortable and thoroughly answered all questions. More
Other Employees Tagged: Lukus Felder, Ken Sidana, Chuck Agner , Ervin Barrett
April 30, 2023
The entire staff needs training. We purchased a new Mustang from this dealership. This has been the worst service I have ever encountered. I would suggest you go to any dealership ra We purchased a new Mustang from this dealership. This has been the worst service I have ever encountered. I would suggest you go to any dealership rather than this one. Read the reviews the people are correct they are very unprofessional and very rude. Liars at best. Do not do business with this company . More
Other Employees Tagged: Lukus Felder, Ken Sidana , Sale manager chris, woody, richard
March 11, 2023
I was led to believe by the salesman that they would match another dealers deal. However, after much wasted time I was advised that the sales manager would not match the Miami Dealers price. This proces match another dealers deal. However, after much wasted time I was advised that the sales manager would not match the Miami Dealers price. This process went on several days. I would not recommend this dealership to anyone. More
Other Employees Tagged: Lukus Felder, Ken Sidana
February 04, 2023
Thieving con men looking to scam people. They will sell you a car then weeks later cancel the deal unless you are will to pay thousands more. They will sell you a car then weeks later cancel the deal unless you are will to pay thousands more. More
Other Employees Tagged: Lukus Felder, Ken Sidana
August 15, 2022
Not Female friendly, Felt like I was being taken advantage of, However a family member works in the car sales industry. They thought I didnt underatand the process. As a female I would go elsewhere advantage of, However a family member works in the car sales industry. They thought I didnt underatand the process. As a female I would go elsewhere, or better yet anywhere else. More
Other Employees Tagged: Lukus Felder, Ken Sidana
July 22, 2022
Charging dealer markups, minimum of 3. 5k non-negotiable fee and it goes way higher, up to 15k from what I’ve seen. Don’t waste your time, if you see a listing here just assume it’s a bad d 5k non-negotiable fee and it goes way higher, up to 15k from what I’ve seen. Don’t waste your time, if you see a listing here just assume it’s a bad deal because they’re scalping anyone not paying attention. More
Other Employees Tagged: Lukus Felder, Ken Sidana
March 01, 2022
How shameful is that your dealer charges “market adjustment” in your vehicles. Overcharging on times that people are are trying to survive. I bought a couple of cars from your dealership and will n adjustment” in your vehicles. Overcharging on times that people are are trying to survive. I bought a couple of cars from your dealership and will never buy a car there again. More
Other Employees Tagged: Lukus Felder, Ken Sidana