Victoria Kendra
Victoria Kendra at BMW of Orland Park

Victoria Kendra

Client Advisor

BMW of Orland Park

11030 W 159th St
Orland Park, IL 60467

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4.7
26 Reviews
4.7

26 Reviews

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26 Reviews of Victoria Kendra

August 12, 2025

Dealership Rating
Employee Rating

Victoria helped me buy my dream car! ! The customer service was absolutely amazing, she really took the time to answer all my probably annoying questions and never seemed bothered at all. More

by Mel34
Sales Price Transparency
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Recommend Dealer
Yes

August 12, 2025

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They had the car I wanted for the right price and they made sure it was affordable. More

by samrand76
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alvin Crowder

August 12, 2025

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Victoria is the best salesperson ever. She is extremely patient and very knowledgeable. Thank you for a wonderful experience. Give this woman a promotion. More

by TSCAN0215
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Recommend Dealer
Yes

Other Employees Tagged: Tony Scanlon

August 12, 2025

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Worst experience ever! Very dissatisfied. The car sold was certified inaccurately because tires didn’t qualify. When I first came in to buy my car nobody approached me. The More

by sgoodwin11
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Purchase Time
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Recommend Dealer
No

Other Employees Tagged: Grant Wright

Aug 12, 2025

BMW of Orland Park responded

We’re truly sorry to hear about your experience and appreciate you taking the time to share it with us. What you’ve described does not reflect the level of service or quality we strive to provide. We take concerns about certification accuracy and customer care very seriously, and we’d like the opportunity to address these issues directly. Please reach out to our General Sales Manager, Joe DiGiovanni at 708-460-4545 so we can review the situation, work toward a resolution, and ensure this does not happen again. Best Wishes, BMW Of Orland Park

August 07, 2025

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Had a great experience buying my car at Orland Park BMW! The entire staff was friendly and professional, and they made the whole process easy and stress-free. Victoria, our salesperson, was super helpful an More

by matthew.nosal
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Hernandez , Monika Zborska- 5 Stars

Aug 07, 2025

BMW of Orland Park responded

Thank you so much for the wonderful review! We're thrilled to hear you had a great car-buying experience at BMW of Orland Park. Victoria and Monika will be delighted to know they helped make the process smooth, comfortable, and stress-free for you. Your kind words mean a lot to our team, and we truly appreciate the recommendation. Enjoy your new vehicle! Best Wishes, BMW Of Orland Park

June 20, 2025

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Would never go back. Couldn’t get the sale done had to chase them. Not even a week later a ton of lights are on. Bring it back told To take to a different dealership More

by LisAmazzoni82909
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Joseph DiGiovanni

Jun 20, 2025

BMW of Orland Park responded

Thank you for the feedback. We're sorry to hear the experience didn’t meet your expectations. Please feel free to reach Joe at 708-460-4545 to help make things right. Best Wishes, BMW Of Orland Park

June 20, 2025

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Victoria is amazing! I will never buy a car from anyone else! She is the most kind, personable, and honest sales associate. I absolutely love my new vehicle, and will alw More

by John
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 23, 2025

BMW of Orland Park responded

John, it's awesome to hear that Victoria and the team at BMW of Orland Park made your experience exceptional! Enjoy every moment with your new vehicle, and we look forward to seeing you for future services.

May 08, 2025

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Very great customer service. Victoria was very respectful, honest, diligent, and transparent in terms of expectations, pricing, and vehicle descriptions. She was also very patien More

by josane1977
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt McCormack

May 08, 2025

BMW of Orland Park responded

Josane, we're delighted to hear that Victoria and Matt provided you with such a positive experience at BMW of Orland Park. Enjoy your new 2025 X3 BMW, and thank you for recommending us!

March 30, 2025

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Employee Rating

Promote James Hatchett be done he is the face of Ziegler BMW. Absolutely top grade service from James talk to him directly when you want business from this dealer. He is like Family. More

by Rob
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: James Hatchett , Grant is awesome

Mar 31, 2025

BMW of Orland Park responded

Rob, thank you for the wonderful feedback! We're delighted to hear that James provided top-grade service at BMW of Orland Park. We'll be sure to share your kind words with him and appreciate your recommendation!

March 16, 2025

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Great experience at BMW of Orland Park! They did exactly what they said they would do and made the transaction easy. More

by danielscheid
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Mar 17, 2025

BMW of Orland Park responded

Daniel, we're delighted to hear that your experience at BMW of Orland Park was smooth and straightforward. Thank you for choosing us!

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