Victoria Vitela
Victoria Vitela at Journey Nissan

Victoria Vitela

Service Advisor

Journey Nissan

3175 Grand Avenue
Lindenhurst, IL 60046

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4.5
11 Reviews

Languages Spoken

English English

4.5

11 Reviews

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11 Reviews of Victoria Vitela

July 30, 2025

Dealership Rating
Employee Rating

I walk in. Everyone is friendly, helpful, patient, and nice from the cashier to the service department and the sales department. I purchased a vehicle in July 2 More

by JOYELLISON62
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Palmisano , Adrianne in the payment office

July 25, 2025

Dealership Rating
Employee Rating

Flawless service, unbeatable deal, smooth process—highly recommend this dealership for any future vehicle purchase More

by alexburr300
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 25, 2025

Journey Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Robert Majesky Executive Manager robertm@journeynissanchi.com Store: (847) 265-1122

July 24, 2025

Dealership Rating
Employee Rating

Professional customer focused Dealership with excellent attention to detail. From sales to service, 5 stars! More

by MMSEILER
Recommend Dealer
Yes

Other Employees Tagged: Luis Rodriguez, Tim Artwohl, Ken Hibbing , Danny Talavera

Jul 24, 2025

Journey Nissan responded

Thanks for your feedback on your recent visit to Journey Nissan. It's great to hear that we were able to assist you and that you had such a positive experience. Robert Majesky Executive Manager robertm@journeynissanchi.com Store: (847) 265-1122

July 22, 2025

Dealership Rating
Employee Rating

I found the experience to be very good. The customer service was great. Thank you so much More

by MTRUITT146
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Artwohl

Jul 22, 2025

Journey Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Robert Majesky Executive Manager robertm@journeynissanchi.com Store: (847) 265-1122

July 18, 2025

Dealership Rating
Employee Rating

Our last service was a very positive experience but we have been waiting months for the second key to our 2025 Nissan Kicks. Very disappointed overall with the dealership More

by TRINITIEM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 18, 2025

Journey Nissan responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

July 18, 2025

Dealership Rating
Employee Rating

They are very Awesome. Victoria and the others in the service department always provides world class customer service!!! More

by Greedy1985
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tim Artwohl

Jul 18, 2025

Journey Nissan responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

July 15, 2025

Dealership Rating
Employee Rating

One of the best dealerships around truly. They will always go out of their way to help you so that you are satisfied. More

by none25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Palmisano

Jul 15, 2025

Journey Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Journey Nissan. We look forward to having you as one of our valued customers for many more years to come!

July 11, 2025

Dealership Rating
Employee Rating

Great service. Victoria did an excellent job. My car was ready on time. Very satisfied. More

by DANCHARPENTIER
Recommend Dealer
Yes

July 04, 2025

Dealership Rating
Employee Rating

Very professional, excellent costumer service, very polite, awesome group of people. Nissan Rocks my socks More

by XTVO420
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ken Hibbing, Tommy Gonzalez

Jul 05, 2025

Journey Nissan responded

Thank you so much for the great review! We truly appreciate your kind words and are thrilled to hear you had a positive experience with us at Journey Nissan!

July 04, 2025

Dealership Rating
Employee Rating

I was stranded 9 hours away from home and this dealership let me sit for over 6 hours before even addressing my issue, how to fix it and me getting home. Nissan is not a Vehicle you want to represent. Period More

by Tennessee
Recommend Dealer
No

Other Employees Tagged: Luis Rodriguez, Tim Artwohl

1

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