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Viviana Saenz
Viviana Saenz at Norm Reeves Honda Superstore - Huntington

Viviana Saenz

Service Consultant

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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4.9
344 Reviews
4.9

344 Reviews

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344 Reviews of Viviana Saenz

August 27, 2025

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Employee Rating

Viviana provides the best customer services. She is very knowledgeable, professional and patient to explain and to answer our questions. Thank you very much for your hard work. More

by hoaxuando
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Recommend Dealer
Yes
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Aug 27, 2025

Norm Reeves Honda Superstore - Huntington responded

Viviana is basically a walking encyclopedia of customer care: pages of knowledge, edited for patience and delivered with polish. Thank you so much for recommending her, and feel free to mention her to friends. Viviana will give them the same top-level care.

August 26, 2025

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Very punctual service. I left happy, although I would have liked a wash. Thank you. More

by djf7366
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Recommend Dealer
Yes
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Aug 27, 2025

Norm Reeves Honda Superstore - Huntington responded

Prompt pick-up and drop-off? Nailed it. Missing the wash is a tiny plot twist we’ll try to fix next time. Thank you for the honest feedback, and we appreciate your time.

August 22, 2025

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Norm’s Honda is always my go to! The service and professionalism of everyone is amazing. Please thank Benito again for taking such great care of me when I came in for my oil change. More

by debra_reinhardtsen
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Recommend Dealer
Yes

Other Employees Tagged: Benito Torres, Ivette Rodriguez

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Aug 25, 2025

Norm Reeves Honda Superstore - Huntington responded

Debra, you just made Benito’s day. Thank you! We’ll pass along your thanks and a big virtual high-five. Come back anytime for another smooth oil change.

August 19, 2025

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Viviana was great and very helpful. It was also a plus my car was washed. More

by Amy.Chen.D
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Recommend Dealer
Yes
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Aug 20, 2025

Norm Reeves Honda Superstore - Huntington responded

Love hearing this. Viviana will be delighted you noticed and we’re glad the fresh wash was a nice touch. Thanks for sharing! 🚗✨

August 19, 2025

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Reliable, Good Communication, Great Service, Great Environment, Clean, Organized, Highly Recommended, Staff are friendly and transparent. More

by EGK20
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Catherine Schlueter, Clayton Einck, Benito Torres, Ivette Rodriguez, John Le, Tony Lagos, Edward Obando, Kevin Lam, Nicholas Knight

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Aug 20, 2025

Norm Reeves Honda Superstore - Huntington responded

Wow, thank you for this glowing list. We love hearing the whole experience clicked for you. We’re glad everything from the staff to the space felt right for you, and your recommendation means a lot to the team. See you next time!

August 19, 2025

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Viviana provided the best advise, guidance and direction I have ever had from a dealership. More

by Surfingcity
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edward Obando

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Aug 20, 2025

Norm Reeves Honda Superstore - Huntington responded

That is high praise, and we’re so grateful you shared it. Viviana will be thrilled to hear she made such a great impression. Thank you for trusting us, and if you know anyone else who might enjoy working with Viviana, you're welcome to send them our way.

August 05, 2025

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Viviana, really worked hard to make sure everything was done-to my schedule. Offered different opportunities to make it easier. Explained things clearly. Was much appreciated! More

by Callnomie
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Recommend Dealer
Yes
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Aug 06, 2025

Norm Reeves Honda Superstore - Huntington responded

We're so pleased to hear this feedback! Viviana’s doing a happy dance knowing she nailed your schedule and kept things crystal clear. We’re always here to offer more options and spread the good vibes!

August 05, 2025

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I have been going here since last 5 years. I am very satisfied with the service. More

by Upadhyayasneha0
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Benito Torres, Ivette Rodriguez, Tony Lagos

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Aug 06, 2025

Norm Reeves Honda Superstore - Huntington responded

Five years and counting? Thanks for the loyalty! Benito, Ivette, and the whole squad are honored to keep your ride happy. We look forward to continuing to deliver the type of service that keeps you coming back.

August 01, 2025

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Employee Rating

The work was completed quickly and I was kept informed minimizing time without my car. More

by Guzman109
Recommend Dealer
Yes

Other Employees Tagged: Viviana Saenz

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Aug 04, 2025

Norm Reeves Honda Superstore - Huntington responded

Hi Guzman! We’re so glad we could get you back on the road quickly and keep you in the loop every step of the way. Thanks for trusting us with your car. Please see us anytime!

July 30, 2025

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Excellent services. It's fast and professional. Besides that, the price is cheapest on the market. More

by Son Quy
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ivette Rodriguez

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Jul 31, 2025

Norm Reeves Honda Superstore - Huntington responded

We’re so happy our team could dazzle you with speedy, professional service. Your five-star shout-out means everything, and we can’t wait to keep the magic going on your next visit!

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