Vlada Zolotareva

Great sales and buying experience. I'd highly recommend buying at and with McFarland Kia I'd highly recommend buying at and with McFarland Kia More

by austinmsullivan Verified Customer Verified Customer

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Practical and straightforward. They made sure I understood all of my options and everything they had to offer. Once we picked a vehicle the process was quick and easy. They made sure I understood all of my options and everything they had to offer. Once we picked a vehicle the process was quick and easy. More

by floridamrg Verified Customer Verified Customer

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Professional, patient and listened to what we wanted and what important to us. The entire process was efficient. Very little waiting around. Paperwork was quick and organized. Vlada and Pollini made this on what important to us. The entire process was efficient. Very little waiting around. Paperwork was quick and organized. Vlada and Pollini made this one of the best car buying experiences we have had in over 40 years of buying cars More

by r.richardlupien Verified Customer Verified Customer

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The sales staff were wonderful,Vlada was so informative when demonstrating all the functions inside the vehicle. when demonstrating all the functions inside the vehicle. More

by elainecabral Verified Customer Verified Customer

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Sales experience was fine. The explanation of and pressure to accept the extended warranty was way too much and deceptive. The explanation of and pressure to accept the extended warranty was way too much and deceptive. More

by ostrowsv2 Verified Customer Verified Customer

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Vlada was amazing and made us very comfortable thru the whole process. We are really enjoying our new car. whole process. We are really enjoying our new car. More

by margeniland Verified Customer Verified Customer

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Nick was wonderful. A very genuine person who provided excellent service from start to finish. I appreciate how he allowed me to take my time with considering my options A very genuine person who provided excellent service from start to finish. I appreciate how he allowed me to take my time with considering my options and make a decision. He was not pushy and I did not feel pressured at all. Pollini was great as well and very informative. My only complaint was around some confusion with the timeframe for getting insurance on the vehicle. I think Nick may have accidentally given me the wrong information at first, but he handled it professionally and tried to clear it up. What bothered me more was when another staff member, who I had not interacted with at all during my time there, jumped into the conversation while Nick was trying to explain and apologize. I do not know this person’s name or what their role is. He did not introduce himself to me or come off very friendly. He seemed focused only on making the point that I could not leave with the vehicle until it had insurance. He kept interrupting and cutting Nick off to the point that Nick couldn't finish a sentence. Nick handled it very well and stayed professional, but I did not like the way that interaction came across or how Nick seemed to be treated in that moment. More

by tom_venhaus Verified Customer Verified Customer

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