Vladimir Babakhanov | Page 9

Exceptional Service This is my 2nd time purchasing a car from this dealership and same salesman, Vlad. And both times the service was exceptional and exceeded my expectat This is my 2nd time purchasing a car from this dealership and same salesman, Vlad. And both times the service was exceptional and exceeded my expectations. Everyone is professional and goes out their way to make you feel like family. More

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Thank you! Thank you for making this experience very pleasant!! Great service, timely communication and genuine desire to help! Vlad and Sarah were awesome! Tha Thank you for making this experience very pleasant!! Great service, timely communication and genuine desire to help! Vlad and Sarah were awesome! Thank you both! More

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Good work by all Hi, came in for a used car I saw on line. Vanessa kept me up to date on the status. Vlad was great at getting me in and out quickly. Was happy to not Hi, came in for a used car I saw on line. Vanessa kept me up to date on the status. Vlad was great at getting me in and out quickly. Was happy to not have an empty tank of gas and my wife was very happy with the flowers. All in all a great car buying experience. More

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Competent and Friendly Staff, Good Purchasing Experience I bought a used 2017 GX 460 at Lexus of Milwaukee. I dealt mostly with Sydney St. Peter and Vladimir Babakhanov and was impressed by their professiona I bought a used 2017 GX 460 at Lexus of Milwaukee. I dealt mostly with Sydney St. Peter and Vladimir Babakhanov and was impressed by their professional approach. In short - they work as a team, treat you as a "member of Lexus family", and their procedure is well developed, so the purchasing went smoothly. I'm an out of state buyer, so I first contacted Sydney. She informed me about the SUV and made all necessary arrangements. When I arrived the next day, Vladimir took care of me. He had the car warmed up; the road test included streets and a highway drive. When I decided to buy, he contacted the Iowa DOT and got their approval to transfer license plates from my trade-in car to the new car, so there was no headache with 30-day temporary license plates. Finally, Delivery Specialist Sara Castiglioni explained to me the dashboard controls in detail; she gave me a business card asking to call in case of questions. Finally, Vladimir brought roses as a gift to my wife (I was alone there), which means nothing for us strong men, but my wife was impressed when I brought it home. In a couple of days Vladimir did call me asking how the SUV behaved during my trip home. Again, the team - Sydney St. Peter, Vladimir Babakhanov, and Sara Castiglioni were personable and their approach is very impressive. Michael P More

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