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Walter Dolan
Refer Me
22 Reviews
From Boston MA, CDL driver, former Repair Shop owner/mechanic for gasoline & diesel cars & trucks. 2 children, 4 grandchildren, dog & cat rescuer, 10 pin bowler, former 358 Modified owner/driver/sponsor. H.Deputy Sheriff Lee County. Favorite cars, Nissan GT-R & Bugatti Veyron
Read moreDealership Experience
3 yrs, 11 mos
Industry Experience
25 yrs, 10 mos
Specialties & Trainings
Leasing and Commercial Vehicles
Nissan GT-R Certified Driver
22 Reviews
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22 Reviews of Walter Dolan
May 17, 2024
My car was checked in quickly and service completed within the time frame I was given. I have been using Ft Myers Infiniti for 5 years and always will. Rick the service manager was great! within the time frame I was given. I have been using Ft Myers Infiniti for 5 years and always will. Rick the service manager was great! More
by rickkayel
Verified CustomerOther Employees Tagged: Rick Libby, Emmanuel Vazquez
Helpful 
May 07, 2024
Great selection of vehicles, Walter was very knowledgeable on all the car features and performance. Purchase went smooth and excellent service department. knowledgeable on all the car features and performance. Purchase went smooth and excellent service department. More
by gilberti-4
Other Employees Tagged: Rick Libby, Paul Khin , All staff was very helpful and friendly
May 04, 2024
Not only was my situation handled quickly they also waged my car and vacuumed it as well. my car and vacuumed it as well. More
by patfra
Other Employees Tagged: Zach Irwin
April 30, 2024
The service is great as always but this time they didn't have a loaner for me to drive back home even I asked for it when I did the appointment. So someone from service drop me off in my house. have a loaner for me to drive back home even I asked for it when I did the appointment. So someone from service drop me off in my house. More
by ccolonsantiago
Other Employees Tagged: Rick Libby
April 30, 2024
Great Sales experience With "Walter" all the way through finance department. Rick in Service Department had me in and out without any hassel. All around great experience!!! through finance department. Rick in Service Department had me in and out without any hassel. All around great experience!!! More
by gilberti-4
Other Employees Tagged: Rick Libby, Neysha Santiago, Paul Khin
April 09, 2024
Disappointed. I do not believe the staff is properly trained or using integrated communications between departments to ensure their team members are on the same p I do not believe the staff is properly trained or using integrated communications between departments to ensure their team members are on the same page with the customer and the vehicle. The corporation ownership should strive to hire managers who understand how to explain to staff and customers what level of service they can expect from your company. Consistency across all channels is critical from the first interaction with the consumer. Creating a loyal customer for life is not a cliche, it should be a standard that is upheld by the entire team from the front to back of house. More
by JP
Other Employees Tagged: Chad Walker, Skyler Suarez
January 17, 2024
Best decision I ever made. These guys have taken care of us and I’m super happy!! These guys have taken care of us and I’m super happy!! More
by caseymelissa
Other Employees Tagged: Rick Libby, Neysha Santiago, Paul Khin
November 19, 2023
Great service checking in and checking out . Helpful with discovering and correcting an issue we had reported Helpful with discovering and correcting an issue we had reported More
by Vince3325
Other Employees Tagged: Rick Libby
November 18, 2023
Had a nice loaner for us ready to go for us. Unexpectedly longer repair that went smooth as possible Unexpectedly longer repair that went smooth as possible More
by kns84
Other Employees Tagged: Rick Libby
