Wayne Acosta

No pressure sales. Listened to us! Great job! Fun shopping - thank you Stephanie and Wade! Listened to us! Great job! Fun shopping - thank you Stephanie and Wade! More

by john_schwartzenberger Verified Customer Verified Customer

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Overall a solid experience. Their website provides all the information needed to ensure they have the vehicle you want on their site. I wish we could just bypass the "car sales" Their website provides all the information needed to ensure they have the vehicle you want on their site. I wish we could just bypass the "car sales" game but I realize that's just not how the industry works. Still, we love our Sportage and feel like we got a great deal. More

by jason.wortham Verified Customer Verified Customer

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Family Kia surprised me, excellent deal, excellent sales team. The deal was professional and courteous at all times, no pressure, took a bit of back and forth but we got there, Gabe and Zach were great to w team. The deal was professional and courteous at all times, no pressure, took a bit of back and forth but we got there, Gabe and Zach were great to work with. More

by utziii Verified Customer Verified Customer

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I worked with Michael Redpath and this score belongs to him, not Wayne Acosta. He was Amazing! We did the deal over the phone. My Van was in the service department so he was able to go appraise it for m him, not Wayne Acosta. He was Amazing! We did the deal over the phone. My Van was in the service department so he was able to go appraise it for my trade in and work out the deal on the new van. We came in later, did some paper work and moved over our personal items from the old van to the new. He sat with us for 30 mins to show us all the new features on the new van. It was a great experience and has set a new standard for my future car purchases. Our finance dept rep was Tony. Quick, efficient. All in all, this is my 4th car I have purchased from Family Kia, but the first from the new owners and my favorite experience so far. Both employs I cant say enough good things about. More

by AUBREY.WILSON Verified Customer Verified Customer

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Wayne was very helpful and was patient in answering all of my questions. He made the process easy. of my questions. He made the process easy. More

by coachjohnmcollins Verified Customer Verified Customer

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Allison and Wayne were great. Not pushy at all and listened to my needs/wants. They worked hard in order to get me into a vehicle that met those needs and my budgeted payment. Not pushy at all and listened to my needs/wants. They worked hard in order to get me into a vehicle that met those needs and my budgeted payment. More

by jasonroth74 Verified Customer Verified Customer

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Mike was a very helpful salesperson. He was low pressure and a very good listener. Wayne was great too. He was low pressure and a very good listener. Wayne was great too. More

by chefjimlombardi Verified Customer Verified Customer

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I purchased a used 2019 Kia Soul from Family Kia the car has had nothing but problems. The engine is now failing, but was excluded from the Class Action Settlement because the engine was 1.6 liter. I have c has had nothing but problems. The engine is now failing, but was excluded from the Class Action Settlement because the engine was 1.6 liter. I have called Family Kia numerous times and asked to speak to a manager. No return telephone calls. This dealership is absolutely no assistance once you completed the purchase. I am telling you to stay away from Family Kia. The dealership is absolutely the worst. More

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Excellent service and great salesmanship. We are very happy with the products and the people We are very happy with the products and the people More

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Horrible dealership customer service. Lacked hospitality and manipulative sales tactics and undisclosed pricing. False advertising and lying sales person attempting to downplay his lie. and manipulative sales tactics and undisclosed pricing. False advertising and lying sales person attempting to downplay his lie. More

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