Wayne Sanderson | Page 12

Convenient and efficient Had a vehicle in mind that I was interested in seeing, driving and pricing. Robert was very knowledgeable and helpful in learning more about the spec Had a vehicle in mind that I was interested in seeing, driving and pricing. Robert was very knowledgeable and helpful in learning more about the specifics of the vehicle. It's a big decision and I never felt pressured, so I took my time. Worked out for everyone. More

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Bought a 2018 Cadillac XTS My salesman was Tim Larsen and he was great at making our time there the best. Would give him a 10 out of 10!!! He's been good at helping us with ho My salesman was Tim Larsen and he was great at making our time there the best. Would give him a 10 out of 10!!! He's been good at helping us with how things work and taking time to show us. We love the car and we hope that this is just the beginning of our relationship with Ed Morse Cadillac. Tim's manager and Steve who did the paperwork were all exceptional. Shelly in the service dept. was also very good with us. More

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Simply the best !! This was the easiest and the fastest vehicle buying experience ever ! Jeremy was the best very knowledgeable very professional while being friendly! H This was the easiest and the fastest vehicle buying experience ever ! Jeremy was the best very knowledgeable very professional while being friendly! He made our experience with our granddaughter just exceptional! He went above and beyond without making it seem as though he was ! Thank you for this experience however it will tough to buy anything from anywhere else ! And maybe that’s your plan , what a good plan you have if that’s the case ! More

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Friendly and Patient I had not bought a vehicle from a dealership in 19 years and had never financed a vehicle purchase. Tim was friendly during the test drive and patient I had not bought a vehicle from a dealership in 19 years and had never financed a vehicle purchase. Tim was friendly during the test drive and patient with me during the purchase process. Although I found the dealership because of the vehicle I bought, I am glad I worked with Tim, Wayne, and Robert. Maybe we will do it again someday. More

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"My second Cadillac" This is my second Cadillac. I did visit another Cadillac dealership. Unfortunately, there wasn't a follow up once I left. I found that Karen Barre This is my second Cadillac. I did visit another Cadillac dealership. Unfortunately, there wasn't a follow up once I left. I found that Karen Barrese is a woman of her word. She assisted me from beginning to end. She is kind, honest, caring, and most of all, dependable. She followed through on her promises. If I had to get another vehicle, I will truly go to her. Thanks Karen for all your help. More

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Amazing & efficienct We are extremely pleased with the experiences that we have with Ed Morse Tampa. It is always a pleasure to purchase with Cadillac! Our sales associate We are extremely pleased with the experiences that we have with Ed Morse Tampa. It is always a pleasure to purchase with Cadillac! Our sales associate Joshua Jones never ceases to amaze us with his consistency for always being informative and understanding of what we need for our family. He ensures that we are always taken care of every time we visit the dealership. Even the purchasing process was super smooth! Thank you Steve Hoover for that aswell. You all went above and beyond to accommodate our complicated family situation. We deeply appreciate that. We have never been treated like this by ANY other dealerships. Customer service like this is why we will always remain loyal to Cadillac. Joshua Jones definitely played a big part in that. Thank you again for making us a happy Cadillac family. Looking forward to the longevity! The Keith’s More

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Excellent experience Eric was prompt and made the buying experience smooth and as painless as buying a car can be. He was excellent. April answered all questions and nee Eric was prompt and made the buying experience smooth and as painless as buying a car can be. He was excellent. April answered all questions and needs prior to my visit and ensured all was smooth upon my arrival.... she even left a nice note in my car prior to me leaving, congratulating me on my new car. More

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Cocky, Condescending - Horrible Experience I have been shopping for an Escalade from The Ed Morse Brandon location to their Tampa store. From the beginning, I could not shake the arrogance in t I have been shopping for an Escalade from The Ed Morse Brandon location to their Tampa store. From the beginning, I could not shake the arrogance in the air from their management team. Is this due to their high rating here on deslerrater.com? It didn’t come as much from the salesmen as it did from management. The last straw for me was my conversation with Kevin Roberts, a business manager at the Tampa store. The details aren’t important nor do I want to spend any more time on this than is absolutely necessary. Enter at your own risk. The salesman you will encounter will probably be fine - they want to SELL you a vehicle. Watch out for management... Although I could walk in and buy the truck I want cash, I won’t. They can obviously live without my business. More

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New XT5 - Wolverine My purchase was well planned and the service was complete. Every member of the dealership for professional and cooperative. My questions were answered My purchase was well planned and the service was complete. Every member of the dealership for professional and cooperative. My questions were answered quickly and I felt I was treated first class More

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