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Wendell Gray
Wendell Gray at Shottenkirk Ford Granbury
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Wendell Gray | Page 8

Service Advisor

Shottenkirk Ford Granbury

4950 East Highway 377
Granbury, TX 76049

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4.8
97 Reviews
4.8

97 Reviews

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97 Reviews of Wendell Gray

October 14, 2023

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Employee Rating

Performed the work required in a timely manner. And listened to my concerns. The waiting room is comfortable. More

by G.PARNELL
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Recommend Dealer
Yes

Other Employees Tagged: Melissa Cates , Randy Barbee, Makaylynn Davis, Ryan Hudson

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Oct 16, 2023

Shottenkirk Ford Granbury responded

G.PARNELL, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Granbury in the future!

October 07, 2023

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Employee Rating

Wendell was a great communicator. Responsive and helpful. Receptionist who takes payments is also awesome. I really appreciate them.both. More

by DEBRA.FLORENCE
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Yes
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Oct 08, 2023

Shottenkirk Ford Granbury responded

DEBRA.FLORENCE, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Granbury in the future!

October 07, 2023

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They are very nice people and great at their job. I will be back doon More

by wizliz2007
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Yes
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Oct 08, 2023

Shottenkirk Ford Granbury responded

wizliz2007, thank you for sharing your experience with us. We appreciate your feedback!

September 30, 2023

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Employees were friendly and knowledgeable about the service I was having done. The hourly rate was a little steep but other than that the service was great. More

by Monty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Cates , Collin Baker, Randy Barbee, Makaylynn Davis, Ryan Hudson, Doyle Maynard, Blake Williams

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Oct 02, 2023

Shottenkirk Ford Granbury responded

Monty, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 24, 2023

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Quick direct and done what need to be done They did a great job at a fair price More

by codybear
Recommend Dealer
Yes

Other Employees Tagged: Wendell Gray

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Sep 26, 2023

Shottenkirk Ford Granbury responded

codybear, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

September 10, 2023

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Wendell was very personable and knowledgeable about our service needs. He made sure to keep us in the loop! More

by debmorris23
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Recommend Dealer
Yes
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Sep 11, 2023

Shottenkirk Ford Granbury responded

debmorris23, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Granbury in the future!

September 10, 2023

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Wendell was awesome! He worked me in although I did not have an appointment as I was traveling from out of town! The service bay was clean and organized and staff were ni More

by Rkosquare
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Recommend Dealer
Yes
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Sep 10, 2023

Rkosquare responded

Thank you Wendell!

September 10, 2023

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Everyone was very nice and ready to help us with our concerns on the truck! More

by JUSTIN.COCKERELL19
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Recommend Dealer
Yes
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Sep 11, 2023

Shottenkirk Ford Granbury responded

JUSTIN.COCKERELL19, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Granbury in the future!

September 08, 2023

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Employee Rating

Good service, shuttle was good, detail was great! Oil change and tire rotation was done. More

by dgmcclendon48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Cates , Randy Barbee, Makaylynn Davis, Ryan Hudson

Helpful
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Sep 11, 2023

Shottenkirk Ford Granbury responded

dgmcclendon48, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 26, 2023

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Employee Rating

Professional, caring and competent staff. Great service work, they kept me informed every step during the service appointment and delivered my truck on time! Highly recommend these folks! More

by NA0
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Aug 27, 2023

Shottenkirk Ford Granbury responded

NA0, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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