Wes Walker

They are amazing to work with literally outstanding very professional they go above and beyond professional they go above and beyond More

by Allway.roofs Verified Customer Verified Customer

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From sales, service, and finance, this dealership has been an absolute nightmare. We bought a vehicle, easy process, but a month and a half later, the transmission went out. Thank goodness we had an exte been an absolute nightmare. We bought a vehicle, easy process, but a month and a half later, the transmission went out. Thank goodness we had an extended warranty, but getting it was like jumping through hoops. The initial salesman seemed as though he couldn't care less when we notified him that the vehicle was inoperable. We were then unable to get a hold of anyone to get a copy of our warranty contract-it was never mailed. We finally were able to get it emailed with Brennan's help on Friday evening. The warranty company was closed on the weekends of course, and it was expressed to Glenn's this was our sole vehicle w/ children we needed to get to school, so timeliness was of our utmost concern but disregarded. When we got a hold of the service department, they initially wanted us to pay for the tow to Eminence, a 2-hour drive, though we had a warranty. We didn't choose to use their service shop because the service manager, Monty, couldn't even give us a call back or come to the phone when he was aware I was on hold. We were advised the tow would be done "in the morning" on Friday, and I was unable to get a response as to why the inoperable vehicle was still in our driveway at 4pm that evening. Bobby in the service department seemed to be the ONLY person we encountered that was genuinely concerned. So, after a month and a half of owning the vehicle, our transmission went out-diagnosed by the service repair shop with reputable reviews. I emailed the GM of Glenn's requesting a call and left a voicemail stating I would like to speak to him prior to submitting this review, but in true Glenn Auto fashion, I've had no such luck. DO NOT BUY from this dealership, EVEN with a warranty that you'll have to beg to get access to. I'm just grateful my 3-month-old and 2 other school-age children weren't with me when I had to stop on the side of the expressway multiple times when the RPM was off the chart but not accelerating. Pic attached of just 1 of the in-dash warnings. More

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We handled everything over the phone before hand, then drove there from out of state and just signed the paperwork. It was a quick process and we love the new Jeep. drove there from out of state and just signed the paperwork. It was a quick process and we love the new Jeep. More

by amy_nell Verified Customer Verified Customer

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Very professional and funny. They made it a great and easy transition between vehicles. Will definitely buy from them again in the future They made it a great and easy transition between vehicles. Will definitely buy from them again in the future More

by Tasmith5882 Verified Customer Verified Customer

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Jayden went above and beyond to make my entire experience smooth, quick and enjoyable. I look forward to working with him again! smooth, quick and enjoyable. I look forward to working with him again! More

by kr.parrishjr Verified Customer Verified Customer

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Dillon was a great sales guy. Very knowledgeable on trucks and didn’t pressure. Tire install too long and didn’t align truck. Bought it early off lot and didn’t detail it well bef Very knowledgeable on trucks and didn’t pressure. Tire install too long and didn’t align truck. Bought it early off lot and didn’t detail it well before we got it. But to overall a good experience More

by Jpaint22 Verified Customer Verified Customer

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Awesome experience, very impressed with the sales team and their knowledge of my new truck. and their knowledge of my new truck. More

by Walker.ted2021 Verified Customer Verified Customer

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Everything went smoothly, I had someone texting and calling me every step of the process. Delivery of my car was perfect and everything went smoothly calling me every step of the process. Delivery of my car was perfect and everything went smoothly More

by Martai Edwards Verified Customer Verified Customer

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Very friendly,good costumer service,very good sale person,very good manager ,very kind know how to work with costumers respect costumers . One of the dealers that I would go first to check the invento person,very good manager ,very kind know how to work with costumers respect costumers . One of the dealers that I would go first to check the inventory up before buy car or truck. I glad that I bought my truck from this dealership.i would recommend to my friends and family. Thank you guys!!! More

by Mikail Verified Customer Verified Customer

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Great people to work with to buy a new vehicle. Fair and down to earth. Fair and down to earth. More

by wmrmchone Verified Customer Verified Customer

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