Wesley Kephart

Wes K is hands down the best person I’ve ever had dealings with - at ANY dealership or service shop. He is very personable and respectful. I truly feel he went way above and beyond for my sake. I ca dealings with - at ANY dealership or service shop. He is very personable and respectful. I truly feel he went way above and beyond for my sake. I came in for tire repair and we discovered the wheel was cracked. He took care of every aspect of dealing with the tire& wheel warranty-thingy I had bought and when the replacement wheel arrived he called me to discuss getting a second replacement since he was dissatisfied with the new wheel -he sent me photos of pre-existing damage. He set me up with the replacement wheel for a week until the second replacement arrived and then set me up with that one. On my initial visit to the dealership I had a rock fly at me and chip the windshield - what luck! I inquired about having it fixed as well and Wes was able to get me an appointment with their in-house window guy the same day I was already coming in to get the wheel replaced. Wes really went out of his way to make me feel like I was truly an important customer and not just the next number in line. Truly a great experience!!!! More

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