Wesley Mancias

Had a terrible experience with Rockland Jeep. I had my batteries replaced by my mechanic. While the car was stopped at a light in drive it would not move. I had to shut the car off and start it a I had my batteries replaced by my mechanic. While the car was stopped at a light in drive it would not move. I had to shut the car off and start it again to get it to move. My mechanic suggested to take it to the dealership. The dealer told me to get a complete reading on the diagnostics they needed to change the batteries. They said the new batteries were only getting a 34% voltage reading, at no time did they say the battery was damaged. The dealership changed the batteries, and I asked them to save the new batteries so I could have my mechanic test the voltage. When I received my batteries back one of the terminals was damaged and appeared to be hit with something also causing the battery to be cracked. My mechanic could not get a voltage reading because of the damage that occurred at the dealership. The dealerships response was to tell me if the damage happened at the dealership they would have told me. I have pictures of the damage that occurred at the dealership, and they refuse to negotiate on payment. More

by markbeatini Verified Customer Verified Customer

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Barrie, Wesley and James helped me to find the best option for my needs. Good price excellent and professional buying experience.. option for my needs. Good price excellent and professional buying experience.. More

by joseurena09 Verified Customer Verified Customer

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The sales department and service department were very good to me. It was the easiest process that I ever had. good to me. It was the easiest process that I ever had. More

by BATMAN009 Verified Customer Verified Customer

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I traveled to Rockland Chrysler Jeep Ram for an AC service. I had to travel back twice within one week. The final trip I was told after 24+ hours with my vehicle the mechanics couldn’t find the issue. service. I had to travel back twice within one week. The final trip I was told after 24+ hours with my vehicle the mechanics couldn’t find the issue. I had to call numerous times to speak with my advisor Brendan or an operator. Only to still not be serviced. Afterwards, I went to a local mechanic shop only to find that all my car needed was freon. Which further proves that my vehicle was not even properly diagnosed with it being stored about 30 hours. Now my AC is working but no thank you to Rockland Dodge. I am highly disappointed with the communication and lack of service. More

by dasiagreathouse Verified Customer Verified Customer

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Absolutely the worst customer service ever. Purchased 5 cars there and three months out of warranty, will not honor a well known TSB or even offer a discount for changing manifolds on my Ram. Purchased 5 cars there and three months out of warranty, will not honor a well known TSB or even offer a discount for changing manifolds on my Ram. Ty have lost me. More

by GD.HANSEN Verified Customer Verified Customer

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Kenneth cestero was so kind and thoughtful Lots of experience Didn’t rush me Didn’t try to push me into a car I didn’t want He actually sold me a brand new car And I am so happy with my 2025 jee experience Didn’t rush me Didn’t try to push me into a car I didn’t want He actually sold me a brand new car And I am so happy with my 2025 jeep If you are thinking of getting a car ask for Kenneth cestero he is amazing Also wanted to mention Wesley Mancias Was a extremely nice and helpful Very professional and caring I went in because my engine went out and I was concerned abt the rental but he actually said if I don’t get another car he will put me into a rental for free until my car can get fixed. That just shows how kind he is and if I go back to this dealership I only want to deal with Kenneth Cestero Wesley Mancias Not anyone else Thank you so much More

by ORTEGAELISA225 Verified Customer Verified Customer

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Great service and great people, service department was very helpful.. got a great deal on my gladiator..very happy very helpful.. got a great deal on my gladiator..very happy More

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We were greeted by Tino Martinez as soon as we walked into the dealership. Tino was a pleasure to work with from his introduction to us leaving the dealership with the car we came to look at. Tino also k into the dealership. Tino was a pleasure to work with from his introduction to us leaving the dealership with the car we came to look at. Tino also knew just about everything about this cars' function and even set up my phone to pair when we were leaving to go home. We would definitely come back and shop with Tino in the future. We had a great experience at Rockland Chrysler Dodge Jeep Ram. More

by JIMP130 Verified Customer Verified Customer

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My salesman Bryan Estevan was wonderful however the manager, I believe Henry or Wesley or something like that was not pleasant at all. manager, I believe Henry or Wesley or something like that was not pleasant at all. More

by MOMMIEOF3 Verified Customer Verified Customer

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They’re always thoughtful and attentive and feels like working with family. Can’t love them enough. Highly reccomended ! working with family. Can’t love them enough. Highly reccomended ! More

by jonathan81 Verified Customer Verified Customer

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