Wesley Mancias

Service dept is mismanaged. Kevin leahy doesn't answer his telephone and doesn't return calls if you leave a message. He is rude and dismissive of customer concerns. The used ca Kevin leahy doesn't answer his telephone and doesn't return calls if you leave a message. He is rude and dismissive of customer concerns. The used car manager, Wesley Mancias, is not to be trusted. They sold me a certified preowned truck with a headlight assembly that wasn't sealed prooerly so they had to order a replacement and 2 bent wheels. They are refusing to replace the wheels. When they were replacing the headlight assembly the technician caused $5000 in damage by denting and scratching the body panels and braking fasteners. More

by ad Verified Customer Verified Customer

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Everytime I buy my car here i love it. The service is top tier. And I always get all of my questions answered with ease . Best dealership in NY The service is top tier. And I always get all of my questions answered with ease . Best dealership in NY More

by Grace m Verified Customer Verified Customer

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JimmyD handled everything from start to finish with genuine courtesy and professionalism. Thank you sir! genuine courtesy and professionalism. Thank you sir! More

by N morris Verified Customer Verified Customer

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Not 1 voicemail answered out of 20 left. Car sat in the dealership lot for 2 weeks as VOID because Kevin doesn’t answer his phone or voicemails. No calls backs or update. Miserable experienc Car sat in the dealership lot for 2 weeks as VOID because Kevin doesn’t answer his phone or voicemails. No calls backs or update. Miserable experience. Had no car for 3 weeks because no one answers the phone. Had to visit in person to get answers. Unnaceptable and was a major inconvenience on the family. Pricing is ridiculous as well. $2000 for labor when they worked on the car to half a day after 3 weeks of sitting in the lot. Im pretty sure my battery that was replaced died while sitting in the lot for 3 weeks. That doesnt add up. More

by nhaverilla Verified Customer Verified Customer

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I had a great experience here with Joey! He made everything so easy and fast He made everything so easy and fast More

by SCOLLINS2390 Verified Customer Verified Customer

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Awesome customer service upfront with everything. Very easy going and enjoyable experience! Will go back again Very easy going and enjoyable experience! Will go back again More

by JERRYHANSEN30 Verified Customer Verified Customer

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Rockland RAM is only worried about bottom line - dealership does not care about their customers. If you have an issue be prepared to pay. dealership does not care about their customers. If you have an issue be prepared to pay. More

by MESCHLUTER Verified Customer Verified Customer

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Would never purchase anything from them. Had an issuer with a Certified used SUV with only 19,000 miles and the dealership would not rectify their over site. Why would you purchase anythin Had an issuer with a Certified used SUV with only 19,000 miles and the dealership would not rectify their over site. Why would you purchase anything from a dealer which won’t back their product. More

by MESCHLUTER Verified Customer Verified Customer

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I had a great experience with Jeep. They squeezed me in last minute for an appointment and were quick with all the diagnostics. They squeezed me in last minute for an appointment and were quick with all the diagnostics. More

by brianna.murtagh Verified Customer Verified Customer

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Wesley was excellent to work with and he made our purchase nice and smooth. I would recommend Wesley to all my friends purchase nice and smooth. I would recommend Wesley to all my friends More

by VICTORD322 Verified Customer Verified Customer

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