Wesner Larose

Great Customer Service and very attentive to the customer and their needs. Smooth transaction overall and their needs. Smooth transaction overall More

by drescobar27 Verified Customer Verified Customer

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Muy buena atencion Pero el auto tenia ruidos y problemas y tube que dejarlo para,lo arreglaran a tan solo 15 dias de comprarlo. y tube que dejarlo para,lo arreglaran a tan solo 15 dias de comprarlo. More

by ESOCARRAS73 Verified Customer Verified Customer

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Salesman Kohji Tung was very responsive to all my questions. Financial Department unresponsive to needs. questions. Financial Department unresponsive to needs. More

by gale1 Verified Customer Verified Customer

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The process was very short and Jeffery was very helpful and patient.and also trying to get me with the best deal that will suit mw and patient.and also trying to get me with the best deal that will suit mw More

by Bryndie Verified Customer Verified Customer

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I want to know, how the price was 27999 but ends up to 53000. Almost doubled. Please explane !!!!! 53000. Almost doubled. Please explane !!!!! More

by EMALCA Verified Customer Verified Customer

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Actually super thankful for Santiago and the technician who worked on my car. I have nothing but amazing things to say. Went in because I was getting some weird error message. Santiago went over and beyon who worked on my car. I have nothing but amazing things to say. Went in because I was getting some weird error message. Santiago went over and beyond explaining the issues that were going on with my car, assisted me with getting a loaner while my car needed to be fixed, went over my warranty with me. Honestly he was super. More

by ssess Verified Customer Verified Customer

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Excellent service. I thank the salesman Thiago Pazinatto, who assisted us. We are very happy with the purchase of the 2025 Rav4 vehicle. I thank the salesman Thiago Pazinatto, who assisted us. We are very happy with the purchase of the 2025 Rav4 vehicle. More

by Elizabeth Verified Customer Verified Customer

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He takes time with the customer and makes it friendly to ask questions and giving information ask questions and giving information More

by lizbontemps Verified Customer Verified Customer

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NEVER BUY HERE. A dishonest and exhausting 6-hour nightmare. I would never buy from this dealership. This was, without a doubt, the worst car-buying experience I A dishonest and exhausting 6-hour nightmare. I would never buy from this dealership. This was, without a doubt, the worst car-buying experience I have ever had. The trouble started during the negotiation for a new Toyota RAV4 XLE Premium. I was very clear from the beginning: I wanted an "Out-the-Door" (OTD) price because I did not want any surprises. We finally agreed on a price, but once I was sent to the finance office, the tactics changed. The first finance manager tried to pressure me into buying dealership insurance/protection packages. I politely declined all four options. Then, a second finance manager came in and told me that if I didn’t buy the insurance, they wouldn’t honor the price we had already agreed upon. This is classic "bait and switch" behavior. To make matters worse, the process took 6 hours. I was there with my 7-year-old son; we missed lunch and were never even offered a bottle of water (we had to survive on the showroom popcorn). To top it all off, as I was leaving—clearly upset—the finance manager stood by the door and muttered "get out of here" under his breath. Completely unprofessional, dishonest, and disrespectful. Save yourself the headache and go elsewhere. More

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Al Hendrickson is a good dealership. It meets my needs. I found the desired vehicle. Besides all, the staff is professional. They took their time to explain each step of the process tha It meets my needs. I found the desired vehicle. Besides all, the staff is professional. They took their time to explain each step of the process that helped me to make a purchase. More

by markricelin Verified Customer Verified Customer

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