William Habib
William Habib at Roseville Hyundai

William Habib

Advisor

Roseville Hyundai

200 N Sunrise Ave
Roseville, CA 95661

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4.7
63 Reviews

I HAVE BEEN IN AUTOMOTIVE INDUSTRY FOR 30 YEARS , DEALERSHIP EXPERIENCE FOR 20 PARTS FOR 5 YEARS , SVC MGR/ADVISOR FOR 12 .

Dealership Experience

11 yrs, 4 mos

Industry Experience

39 yrs, 6 mos

Languages Spoken

English English

4.7

63 Reviews

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63 Reviews of William Habib

August 23, 2025

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Employee Rating

Smooth, courteous, process. Clean and modern facilities. Service manager met all my expectations. Hyundai service is awesome. Thanks!! More

by Mauro
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Recommend Dealer
Yes

August 22, 2025

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Chris always helps me and does an amazing job. The communication is spectacular and nothing has done before my approval is given. All the staff is very professional. Chris is extremely thorough an More

by Andrearosethomas
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Recommend Dealer
Yes

Other Employees Tagged: Chris Calden, Robert Peace

August 13, 2025

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Bill is always a pleasure to work with at Roseville Hyundai. He’s friendly, welcoming, and professional. The service team at Roseville Hyundai that includes Bill, Chris, Molly, Paul, and Rae are always More

by Cat Lord
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris Calden, Robert Peace , Rae, Molly, Paul

Aug 13, 2025

Roseville Hyundai responded

Thank you for trusting Bill, Chris, Molly, Paul, and Rae with your automotive needs! We truly appreciate your business and we look forward to many more years of working together. - The Roseville Hyundai Team

July 22, 2025

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They did a excellent job on my vehicle and there service men were amazing as well I was notified every step of the way Thank you Roseville Hyundai on a job well done More

by Geri
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Recommend Dealer
Yes
Jul 22, 2025

Roseville Hyundai responded

Hi Geri - Thank you for choosing Roseville Hyundai and sharing your feedback! We appreciate your business and are happy to hear that you had such a great experience.

July 12, 2025

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I recently had the pleasure of visiting Hyundai Service Dept and I must say, the service was outstanding. More

by mamaluz6
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Recommend Dealer
Yes
Jul 14, 2025

Roseville Hyundai responded

Thank you for choosing Roseville Hyundai and for sharing your support of our team. We look forward to seeing you next time!

July 11, 2025

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Worst recall service experience I’ve ever had. Avoid Roseville Hyundai for service. I brought my 2022 Hyundai Ioniq 5 in for three recall-related software updates on Saturday July 5th, all rel More

by stephennstromberg
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Recommend Dealer
No
Jul 18, 2025

Roseville Hyundai responded

We apologize for the delay in vehicle intake on July 5th and acknowledge that the cabin air filter may have been installed incorrectly—we take both issues seriously and are addressing them internally. That said, many claims made in this review are based on assumption or are factually inaccurate. The vehicle did undergo recall-related software updates, which can take time depending on the specific campaign and system responsiveness. The service was completed the same day. The test drive mentioned during the April visit was part of standard diagnostic procedure for the A/C system. Any alerts from the MyHyundai app are automated, and we do not control their timing or content. As for pricing, vehicle value offers are based on current market conditions and VIN-specific details. We aim to be transparent, and customers are always welcome to negotiate or decline. We never pressure customers for reviews. While our advisors may mention their importance, any request should come across as a reminder—not an obligation. We attempted to contact the customer for follow-up and did not receive a return call. We remain available should they choose to re-engage. We respect every customer’s right to share their experience, and we remain committed to service quality, professionalism, and continuous improvement.

Jul 18, 2025

stephennstromberg responded

**Update** got voicemail from Michael their service head on Tuesday July 15 (keep in mind the date of Service was Saturday July 5th) which he states that my claims in this review are “interesting” but admits his people “missed the mark”. The tone of the voicemail gave indication that Michael would not take what I had to say seriously so I did not call back. Michael had every opportunity to contact me before the review, take my calls, or shortly after the review. Instead 10 days after the service, a week after trying to reach him, and days after the review, he finally reached out and left a message where the words sound good but the tone does not. Regarding the post from the dealership here. I know the message was AI written at least partially because human beings don’t tend to use em dashes… like ever. There are other tells too. Once again, this is an example of late and lazy work from Roseville Hyundai in particular the out of control service department under Mike. We can’t even get a real customer service person to respond. Just another example of things that seem dishonest from this dealership. Seriously folks, don’t take the risk with this dealership. Read the reviews from people who actually frequently review things. There are systemic issues being reported about this business. Don’t you want to give your vehicle to a service department where their service chief is actually available to discuss issues with customers? DCA has good reason to submit an undercover car to the service department as part of an investigation. I would also believe that the other members of NorCal automotive group would not be super happy with the direction of this dealership and the lowering of the brands value due to the actions of the service department of Roseville Hyundai’*

May 30, 2025

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The workers are friendly and helpful. They do their best to give you fast quality service. More

by Mcarpent23
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Recommend Dealer
Yes
May 30, 2025

Roseville Hyundai responded

Thank you for reviewing Roseville Hyundai! It was so kind of you to share your experience.

May 02, 2025

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Thi like this dealership. Paul, the service manager restored my confidence in the product and the manufacturer. More

by Ebudney
Recommend Dealer
Yes
May 05, 2025

Roseville Hyundai responded

We're delighted to hear that Paul and the team at Roseville Hyundai were able to restore your confidence in our products. Thank you for sharing this positive feedback!

April 30, 2025

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Fantastic service and the guy who attend me nice and cool. I am satisfied this location More

by Jesse
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Recommend Dealer
Yes
Apr 30, 2025

Roseville Hyundai responded

We are honored to receive your support, Jesse. Thank you! - Roseville Hyundai Team

April 26, 2025

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Your service tech was very helpful and curious. I wish you had a express service for an oil and filter exchange More

by robertrichardson06
Workmanship
Recommend Dealer
Yes
Apr 28, 2025

Roseville Hyundai responded

Robert, thanks for the feedback! We're glad to hear our service tech was helpful at Roseville Hyundai. Your suggestion about express service is appreciated and will be taken into consideration.

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