William Hevel | Page 65

consistent I have to deal with service through different dealerships for my company's fleet vehicles. Bill Hevel at Crown is always very professional and persona I have to deal with service through different dealerships for my company's fleet vehicles. Bill Hevel at Crown is always very professional and personal. I am always impressed with the communication and speed of service. More

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Excellent Took my car in for service and was handed over to Bill Hevel for help. Bill was polite, personable, and professional. The whole staff seemed to be fri Took my car in for service and was handed over to Bill Hevel for help. Bill was polite, personable, and professional. The whole staff seemed to be friendly, which goes a long way! More

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SERVICE Service was spot on would highly recommend the dealer took the car in for a recall and oil change the time they promised the vehicle would ready it wa Service was spot on would highly recommend the dealer took the car in for a recall and oil change the time they promised the vehicle would ready it was. More

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Best advisor ever! Went to GMC for service on my Chevy Sonic after having two terrible experiences at Ferman Chevy of Tarpon Springs where my automobile was purchased. Went to GMC for service on my Chevy Sonic after having two terrible experiences at Ferman Chevy of Tarpon Springs where my automobile was purchased. Bill was outstanding not only did he listen to my issues with Ferman but he made it possible for me to use the coverage coupon I had towards my service. Bill now has a customer for life More

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Great team! I recently bought a new truck which had a factory glitch needing to be resolved. Bill and the service team including David the diesel tech were really I recently bought a new truck which had a factory glitch needing to be resolved. Bill and the service team including David the diesel tech were really great handling the issue, and particularly attentive to my needs. This type of service goes a long way to ensuring repeat business and referral business. Thank you guys and well done! More

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Excellent Service!! Last week, I brought my 2013 Acadia Denali in for service and Bill and the rest of the staff were great. I was in and out of there in less than an ho Last week, I brought my 2013 Acadia Denali in for service and Bill and the rest of the staff were great. I was in and out of there in less than an hour. If you are looking to purchase a vehicle I highly recommend going over to Crown Buick GMC, you won't regret it! More

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Recent visit I had been waiting on a call to have a recall part replaced on my car since June. I walked in and was handed over to Bill Hevel. I explained the s I had been waiting on a call to have a recall part replaced on my car since June. I walked in and was handed over to Bill Hevel. I explained the situation to him regarding the recall. I also told him how long I had been waiting. Bill was not amused. He immediately got on the phone and started making calls regarding the parts that were on recall for my car. Within half an hour, he had located the part for me and consulted with me on what would work best with my schedule. When I dropped the car of the next afternoon to have the repairs done, he had already prepared the paperwork and was ready for me to drop the car off and go on my way. Bill is an extremely nice guy who knows how to make things happen. I was very appreciative of the extra steps he took to make sure that I was taken care of in this encounter. Thanks Bill. More

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Service Department I was greeted by Ali Mateo in a friendly professional manor. Mr. Mateo filled out all necessary papers for the work to be done. He gave a clear expla I was greeted by Ali Mateo in a friendly professional manor. Mr. Mateo filled out all necessary papers for the work to be done. He gave a clear explanation of the procedure. Both Ali Mateo and Bill Hevel were competent, answered all of my questions, They were polite, and well spoken. Work was done in the estimated time. Additional parts are on order. Mr Hevel assured me the car safety was not in question. Parts should be received soon and he will contact me upon their arrival. More

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Technical problem on my 2013 Acadia I was welcomed by M. Bill Hevel who treated me as a family member, even though i was a canadian tourist. I was tken in charge by a very competent a I was welcomed by M. Bill Hevel who treated me as a family member, even though i was a canadian tourist. I was tken in charge by a very competent and professionnal team which turned my nightmare into a pleasant adventure.. The environment is also outstanding! More

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recall I went in for a recal item. they got me right on no hassles no problems. they are very nice and easy to work with. i will be buying soon and crown wil I went in for a recal item. they got me right on no hassles no problems. they are very nice and easy to work with. i will be buying soon and crown will be the first place i go. More

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