William Oltz | Page 3

Awesome Service The service in this Dealership is awesome! Mark Duncan and Will Oltz went out of their way to take care of my car and make me feel special! The service in this Dealership is awesome! Mark Duncan and Will Oltz went out of their way to take care of my car and make me feel special! More

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ROUTINE MAINT I take my car there every time it needs to be serviced. William Oltz is very helpful every time I have it serviced. He makes sure that I have a ride I take my car there every time it needs to be serviced. William Oltz is very helpful every time I have it serviced. He makes sure that I have a ride to and from work because I leave it there during the day. He calls me once my car is ready to be picked up.. He explains what is going to be done the day of my visit and when I return he explains by bill to me and if they have found anything wrong with it. I will continue to have my car serviced at Honda of Cleveland. More

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Awesome customer service No one can make you feel like part of the Honda Family like Mark Duncan. He and Will Olga are always helpful and even though sometimes I call at the l No one can make you feel like part of the Honda Family like Mark Duncan. He and Will Olga are always helpful and even though sometimes I call at the last minute they always seems to work me in. There is no better place for the best customer service you will ever experience! More

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Mark Duncan and Will Oltz Every time you come to this dealership, they know you by name and let you know that your best interests are at the top of their priorities. Every ser Every time you come to this dealership, they know you by name and let you know that your best interests are at the top of their priorities. Every service, all costs are explained and every effort is made to ensure that you have the best service at the most economical price. You cannot get anyone better than these guys!!!! More

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Best service department in the Chattanooga area. The service advisor was very cooperative in solving our unusual prbllem, we were locked out of the car. Mark arranged for us to have the car towed to The service advisor was very cooperative in solving our unusual prbllem, we were locked out of the car. Mark arranged for us to have the car towed to the dealership in Cleveland, got the car opened. (the lock was loose) and found that the battery was dead. They replaced the battery, checked the electrical system to make sure everything was ok.. we were able to pick up the care that afternoon. Mark Duncan did a great job. I have to add that the other Honda’s dealer in the Chattanooga area (Economy Honda’) just blew us offf More

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Excellent Service I took my car in for regular maintenance and told them my tire pressure light had been coming on frequently, but I wasn't sure if it was because of th I took my car in for regular maintenance and told them my tire pressure light had been coming on frequently, but I wasn't sure if it was because of the cold or something else. They were very kind, quick, and efficient that evening and let me know that there was a nail in one of my tires and I would require two new tires, but they didn't have them in stock at the time. I called back the next morning to see when they thought the tires would be in, and they already had 4 tires and said I could go ahead and bring my car in for service right then if I wanted, and they would provide a ride back to work. After work, they came and picked me up and brought me back to the dealership to pick up my car with its two new tires. Everyone was very helpful, kind, and the cost was very reasonable. I will definitely recommend the Honda Service Center when people ask. More

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Outstanding Customer Service I recently took my car in for routine maintenance at the Service Center. In addition to the quality service for my vehicle and the professionalism of I recently took my car in for routine maintenance at the Service Center. In addition to the quality service for my vehicle and the professionalism of the employees, I felt valued as a customer. The friendliness of the staff and the efficiency of the service process (from scheduling an appointment to picking up my vehicle) was exemplary. I am most appreciative of Mark and William for their attention to detail, ensuring I get the best price, and keeping me well-advised in regards to future maintenance of my vehicle. More

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Top Notch As always, we find Honda of Cleveland Service Center to be top notch in fast service. Mark Duncan always sees to our needs in a very professional man As always, we find Honda of Cleveland Service Center to be top notch in fast service. Mark Duncan always sees to our needs in a very professional manner, and always with a smile. He works with us to find a convenient time for our Honda maintenance. More

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Excellent, efficient, fast and friendly service. William and Mark never fail to be on constant alert to advise me if other service is needed. Very knowledgeable about my past service visits an William and Mark never fail to be on constant alert to advise me if other service is needed. Very knowledgeable about my past service visits and attentive to every detail of my visit. More

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Excellent service!!! They work with the customer to find the best value!!! Super friendly and are always waiting to assist you. Any questions you have are easily answered. They work with the customer to find the best value!!! Super friendly and are always waiting to assist you. Any questions you have are easily answered. If they don't know the answer they seek it out for you. They bend over backwards to help the customer and not make us feel like we are burdens or are bothering them. More

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