William Perillo at Hennessy Lexus of Gwinnett

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: William Perillo

My Review of Hennessy Lexus of Gwinnett:
This dealership has class. They showed excellence in all areas of the sale. We located a vehicle at their dealership from out of state, contacted our salesman, and had an entire deal worked out before we even made the 2 hour plus drive. When we arrived the car was clean, had our name on it, and was parked out front. The paper work was all in order upon arrival all we had to do was test drive, trade keys, and sign. It was by far the most seamless vehicle purchase of our lives. They worked with us on trade allowance, price, financing, and options. They showed extreme hospitality even offering refreshments while we were there. Bill, our sales man, was kind, courteous, and respectful. Brian our financing agent was polite, patient, and honest. These folks worked together to get us the best deal they could. They were extremely cooperative even with our two year old son playing in the office. Even with Lexus being known for its high class luxury cars and wealthy cliental they displayed to us the same treatment as any other customer even with us purchasing a used, off brand vehicle. They really rolled out the red carpet. Before we left they took time to detail the car one last time. These folks made it easy to buy from them and we would definitely purchase from them again. They took great care of their customers and being from out of state didn't seem to make a difference at all.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: William Perillo

My Review of Hennessy Lexus of Gwinnett:
We recently bought a pre-owned RX350 from Hennessy Lexus and I must say that I was really impressed with the friedliness, politeness, technical knowledge and the customer centricity of the staff and I think I had the best car buying experience so far having bought 2 cars earlier from other non-Lexus dealerships. At the dealership I was supported by Bill Perillo, our point sales person, Brian W, finance manager and Tim Cox pre-owned sales manager who were all extremely friendly, willing to listen and answer questions and very easy to work with.

It would be unfair on my part if I did not write a few lines about Bill Perillo and his exceptional customer service. He worked with me from Day 1 trying to find me the right car in my price range ... he was extremely patient trying to understand what matters to us and how he can get us a deal to our satidfaction. He answered all questions and clarified our concerns and helped us with a few things even after the sale. I sincerely thank him for his outstanding service and a wonderful human being that he is. The dealership must be proud of having people like Bill in their staff who are willing to go the extra mile to make their customers happy & come back for more in the future.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: William Perillo

My Review of Hennessy Lexus of Gwinnett:
Thanks to Bill Perillo and his extensive knowlege of purchasing a pre-owned lexus made our car buying at ease. Bill was very professional and easy to work with. I have been extremely happy with my pre-owned lexus and Bill made the entire car-buying experience a pleasure for me and my family. Thanks again Bill!

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