Winston Howell
Winston Howell at Graff Chevrolet Company
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Winston Howell

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Graff Chevrolet Company

1405 E Main St
Grand Prairie, TX 75050

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4.7
16 Reviews
4.7

16 Reviews

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16 Reviews of Winston Howell

May 03, 2024

Dealership Rating
Employee Rating

Good service at Graff Chevrolet was in and out in a fair amount of time. Old dealership with a great team of tech and service advisors. More

by JIMEMMONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 08, 2024

Dealership Rating
Employee Rating

Great service every time! !! All of my questions get answered when it some to my warranties about my truck to keep me from voiding them More

by JEW289
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 29, 2024

Dealership Rating
Employee Rating

Every one was nice they did all that was required of them as a service man and woman More

by STANLEYMJENKINS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 26, 2024

Dealership Rating
Employee Rating

I paid $20000 ,more then my brother for my truck and now I need a motor More

by BALDHEADSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

February 27, 2024

Dealership Rating
Employee Rating

Great customer service, very knowledgeable and patience I can tell they are the look for customers needs More

by CRYSTAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Esmerelda Guevara

January 29, 2024

Dealership Rating
Employee Rating

Knowledgeable staff, quick and reliable service. Easy to make an appointment. Their waiting room is clean More

by CHUCK-MCCOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 17, 2024

Dealership Rating
Employee Rating

Winston is amazing and this is our fourth car with him! Graff team is fantastic! More

by PALMERHOLLAND
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ruben Alvarado , Phillip

November 25, 2023

Dealership Rating
Employee Rating

don't like that there is never any loaners, when car in shop days. thanks More

by CNANAMORALES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jas Gill, Malcolm Simons

October 22, 2023

Dealership Rating
Employee Rating

Ron did an excellent job getting my car serviced in a timely fashion and making sure the job was done right! Kept me abreast of the progress as it was being completed. Great customer service More

by LBURRUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I worked with Ron in the service department.

October 07, 2023

Dealership Rating
Employee Rating

The ignition to my truck quit working. We thought someone had tried to steal it so it was taken to the body shop where Mr Reavis said he didn't think someone had attempted to steal it. It More

by kevinrenokingair350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Malcolm Simons

Oct 09, 2023

Graff Chevrolet Company responded

We strive to provide an exceptional experience for all our customers. I apologize to hear your recent service experience with us was below average and poor. Please know that your feedback is important to us and will be used to improve the customer experience at our store. We would like the opportunity to address your concerns. Please call our service director directly at 972-343-1200.

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