Yesenia Cruz
Yesenia Cruz at BMW of Barrington
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Yesenia Cruz | Page 2

One & Only Sales Manager

BMW of Barrington

1475 Barrington Rd
Barrington, IL 60010

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5.0
148 Reviews

Dealership Experience

9 yrs, 2 mos

Industry Experience

9 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

5.0

148 Reviews

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148 Reviews of Yesenia Cruz

November 13, 2021

Dealership Rating
Employee Rating

Great communication with customer. Peter paid a lot of attention to what I wanted in a car. Liked the dedicated tech support after my purchase. Glad to be back driving the Ultimate Driving Machine! More

by DT
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Peter Jakob , Adam St. Pierre

Nov 29, 2021

BMW of Barrington responded

We are thrilled you were happy with your experience working with Yesenia, Peter and Adam. Thank you for taking the time to share your feedback with us. Congratulation on getting back into the Ultimate Driving Machine - BMW! Thank you for choosing us to earn your business. Welcome to the Circle.

June 28, 2021

Dealership Rating
Employee Rating

Yesenia was an absolute delight to work with. She went above and beyond in ensuring a VIP experience. The dealership is amazing and everyone was super helpful from top to bottom! By far the easiest and mo More

by dianacordova1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Lima

Jun 29, 2021

BMW of Barrington responded

Thank you for taking the time to share your feedback with us. We are thrilled enjoyed working with Yesenia and the assistance she provided. The customer experience is important to us. Car buying should be enjoyed. Thank you for choosing us to earn your business. Enjoy your new BMW! Welcome to the Circle.

June 28, 2021

Dealership Rating
Employee Rating

Everyone was so helpful and made the experience really enjoyable! Yesenia was very helpful and patient! Tom was extremely knowledgeable and I enjoyed learning from him! Amazing Staff More

by arlynstern
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Bock, Christopher Lima

Jun 29, 2021

BMW of Barrington responded

Thank you for sharing. We are thrilled you were happy with your buying experience working with our Team. Thank you for choosing us to earn your business on your new vehicle purchase. Welcome to the Circle.

June 12, 2021

Dealership Rating
Employee Rating

Yesenia was phenomenal to work with. Best and easiest car buying experience by far! We will definitely be going back to Motorwerks for our next vehicle purchase! More

by zachsikora
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 14, 2021

BMW of Barrington responded

Thank you for taking the time to share your experience with us. We are thrilled you enjoyed working with Yesenia and the assistance she provided to create the best buying experience you have had. Thank you for choosing us to earn your business. Congratulations on your purchase. Welcome to the Circle.

June 06, 2021

Dealership Rating
Employee Rating

Sales experience is the best I've had in my life, and I have bought a lot of cars. Vary informative, showed us around the dealership. many cars in stock. We ordered our X5 and it was done when expected. Fa More

by shiftme123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 07, 2021

BMW of Barrington responded

Thank you for taking the time to share your wonderful review on your experience with us. We are thrilled you enjoyed working with Yesenia. She strive to be the best in delivering exceptional experiences for her customers. She takes great pride in assisting our customers on their vehicle purchase or lease. Thank you for choosing us to earn your business. Congratulations on your X5. Welcome to the Circle.

June 04, 2021

Dealership Rating
Employee Rating

Wanted to GENUINELY and SINCERLY Thank Yesenia and Chris for all their hard work! They have been transparent, warm, welcoming, patient and most of all- UNDERSTANDING. They were honest with their word and de More

by imkevopark
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Lima

Jun 07, 2021

BMW of Barrington responded

Thank you for taking the time to share your wonderful review on your experience with us. We are thrilled you enjoyed working with Yesenia and Chris. Yesenia strive to be the best in delivering exceptional experiences for her customers. We take great pride in assisting our customers on a vehicle purchase or lease. Thank you for choosing us to earn your business. Congratulations on your vehicle. We wish you many miles of laughter and memories. Welcome to the Circle.

June 04, 2021

Dealership Rating
Employee Rating

Yesenia was great to work with! Very responsive and personable. I never felt pressured or harassed like I have with other dealer ships. Yesenia was friendly and down to earth, I was treated like a pers More

by Mitchemorgan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 04, 2021

BMW of Barrington responded

Thank you for taking the time to share your experience. We are thrilled you were happy with your experience working with Yesenia on your vehicle purchase. Thank you for choosing us to earn your business. Congratulations on your purchase. Welcome to the Circle.

June 01, 2021

Dealership Rating
Employee Rating

Yesenia did a fantastic job managing all of our needs in our experience at BMW of Barrington. All aspects of our purchase were handled efficiently and in a friendly way! More

by Joe T
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Terry Kioutas

Jun 02, 2021

BMW of Barrington responded

Thank you for sharing your feedback on your experience with us. We are thrilled you enjoyed the buying experience working with Yesenia and Terry. Congratulations on the purchasing of your vehicle. Thank you for choosing us to earn your business. Welcome to the Circle.

May 22, 2021

Dealership Rating
Employee Rating

Chris Lima was outstanding. He helped us get issues resolved quickly when our sales rep was not responsive. Ryan D in finance was also great! More

by dougreed847
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Durso

May 24, 2021

BMW of Barrington responded

Thank you for sharing your feedback with us. We are thrilled you were happy with the assistance provided by Chris and Ryan. The customer experience is important to us. Thank you for choosing us to earn your business. Welcome to the Circle.

May 10, 2021

Dealership Rating
Employee Rating

Yesenia did a wonderful job navigating my new car purchase while I was out of state. She took care of all the paperwork remotely and walked me through the process of purchasing the car without havin More

by bdickey1
Friendliness
Recommend Dealer
Yes
May 11, 2021

BMW of Barrington responded

Congratulations on your new vehicle purchase! We are thrilled you were happy working with Yesenia through out your out of state purchase. Thank you for choosing us to earn your business. Enjoy your vehicle! Welcome to the Circle.

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