Yomar Contreras
Yomar Contreras at Lexus of Pembroke Pines
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Yomar Contreras | Page 2

Product Specialist

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.6
145 Reviews

Dealership Experience

6 yrs, 4 mos

Languages Spoken

Spanish Spanish

4.6

145 Reviews

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145 Reviews of Yomar Contreras

February 22, 2024

Dealership Rating
Employee Rating

Great dealership, very attentive to their customers needs. Never felt rushed looking at cars and helped through the whole process. More

by Gonzalez_marrissa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 22, 2024

Lexus of Pembroke Pines responded

Marrissa, we're glad to know you had a positive experience at Lexus of Pembroke Pines. We always aim to make the car buying process as relaxed and helpful as possible. Thanks for your review!

February 18, 2024

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Employee Rating

Excelente service, good deal, good price . Thanks for everything . Good sales person and finance department More

by ASARIAN23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 19, 2024

Lexus of Pembroke Pines responded

We're glad to know you had an excellent experience with our sales and finance teams at Lexus of Pembroke Pines. Thank you for your kind words!

February 14, 2024

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Excellent service. My service advisor was courteous. The sales team was excellent. I will always do business here. More

by KMDAHIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2024

Lexus of Pembroke Pines responded

We're delighted to know you had an excellent experience with our team at Lexus of Pembroke Pines. We look forward to doing business with you again in the future!

January 29, 2024

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Employee Rating

Our salesperson Yomar was nothing but amazing! !! So Pleased!! I will definitely be back to him. I had a very unpleasant experience at JM Lexus and Yomar made us feel very comfortable and was so pr More

by Rebecca Baez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Pastukhov

Jan 29, 2024

Lexus of Pembroke Pines responded

Rebecca, we're delighted to know that Yomar provided you with such an amazing experience at Lexus of Pembroke Pines! We appreciate your kind words and look forward to assisting you again in the future.

January 13, 2024

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Employee Rating

I live out of state and never went to the dealer to see the car. They were very helpful and made the paperwork a very smooth process. More

by LAURABURGOS94
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 15, 2024

Lexus of Pembroke Pines responded

Laura, we're so glad to know that our team at Lexus of Pembroke Pines was able to assist you effectively even from a distance. Thanks for trusting us with your purchase!

January 06, 2024

Dealership Rating
Employee Rating

It’s overall sad that I as a customer am forced through this route to get the attention of management, because I can’t get a call back from their improperly trained staff. This Lexus dealer truly has the w More

by SMADAN75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 09, 2024

Lexus of Pembroke Pines responded

I'm really sorry to read about your experience. We strive for top-notch customer service and it's clear we've fallen short here, especially with regards to communication. I understand how frustrating this must be and would like the opportunity to make things right. Unfortunately, I cannot locate contact information without a first and last name. If you are willing, please reach out to me when you are available. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

December 24, 2023

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Employee Rating

everyone was so helpful and sweet. i deeply appreciated the honesty as well! i will tell everyone to go there! More

by bernardshannon22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 26, 2023

Lexus of Pembroke Pines responded

Bernard, we're delighted to know you had a positive experience at Lexus of Pembroke Pines. We appreciate your kind words and the recommendation!

December 23, 2023

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Awful experiences and they wasted my time and just want money and I never received my money back! More

by Dominus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 27, 2023

Lexus of Pembroke Pines responded

I would like to understand what happened during your visit to make sure we are providing all clients with a 5-star experience going forward. If you're willing to share the details, would you consider getting in touch? Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

December 22, 2023

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Employee Rating

Yomar is very profecional, knowledgeable person and helpful. Delarship is under construction but we managed to make close deal without complications. More

by KMYINC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 22, 2023

Lexus of Pembroke Pines responded

We're glad to know that Yomar was able to assist you effectively, despite our ongoing construction at Lexus of Pembroke Pines. Thanks for your understanding and we hope you enjoy your new vehicle!

December 21, 2023

Dealership Rating
Employee Rating

The sales representative was deceiving to say the least. We started to negotiate one car and made it clear to him that we were not interested in any other and he switched the papper work sell the other. Ver More

by lennysilvav
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Igor Aranovskiy

Dec 28, 2023

Lexus of Pembroke Pines responded

Lenny, I'm sorry to read about your experience. It's important that our customers feel heard and respected throughout the purchasing process. So, while I'm glad another member of our team was able to assist you effectively, I do apologize for any earlier missteps. If you'd like to discuss this further or have any other concerns to share, please feel free to reach out to me using the number I've included below. We appreciate your business and hope to assist you as best we can moving forward. Thank you, Lynn Gonzales - Customer Relations Manager 954-381-7993

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