Yvonne Scarduzio | Page 22

My first experience with Danbury Dodge Service Department I would rate my first visit to Danbury Dodge's service Department as first rate. the staff was friendly and courteous and kept me apprised of what wa I would rate my first visit to Danbury Dodge's service Department as first rate. the staff was friendly and courteous and kept me apprised of what was going on and the the time frame involved. The waiting room was comfortable and the time to complete the service was reasonable. More

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Warrenty Service for a used Minivan It took 2 trips to the dealer to get the same issue resolved. I am happy to report that the second trip might have actually fixed the problem. So fa It took 2 trips to the dealer to get the same issue resolved. I am happy to report that the second trip might have actually fixed the problem. So far the problem that I had fixed is working. More

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Not satisfied I brought my 2014 jeep in for repair and got it back unfinished. It took 1 month and still had issues. Instead of fixing it yvonne called me to pick i I brought my 2014 jeep in for repair and got it back unfinished. It took 1 month and still had issues. Instead of fixing it yvonne called me to pick it up. When you drove it it had front end noises. Yvonne promised to take care of the jeep repairs and didnt. She also promised to call and update me on several ocassions but failed to do that either. Very unhappy about the whole situation so I went to her boss Clyde who was extremely helpful and came to pick up my jeep. He had all the problems fixed and had it driven to my home. He kept all his promises to me with a smile. Thank god for Clyde taking care of me. He's the reason I went back again for service. More

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fast and kind My sale rep Manny was very nice and followed through. My credit was not too good and most dealers just turned back on me or offered me a junk vehicle. My sale rep Manny was very nice and followed through. My credit was not too good and most dealers just turned back on me or offered me a junk vehicle. Manny made sure all went as planned and put me into a new truck. I will buy my next car from Manny again. More

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2015 Ram 1500 EcoDiesel - first oil change My first visit to the service dept., to have my first oil change on my 2015 Ram 1500. I should say to preface this review, is that, I called the same My first visit to the service dept., to have my first oil change on my 2015 Ram 1500. I should say to preface this review, is that, I called the same day.....and Yvonne was nice enough to squeeze me in, even with a swamped number of service jobs/appointments ahead of me. She was very friendly and happy to serve me....and from a customer's perspective.....that's the best you can ask for. I would highly recommend this dealership! THANK YOU .....YVONNE! THANKS RAY PACHECO for assisting ! More

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Always have good experience.This was better. I had discount Because they always fill my expectations.If I ask something they also trying to give me the best answer. I am also confident in what they know about t Because they always fill my expectations.If I ask something they also trying to give me the best answer. I am also confident in what they know about their job and not are trying to take my money. I don't think they lie to me when they tell me what needs to be done in my jeep ( I had bad experience before). My jeep is very important for me and I appreciate their help. More

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great service price and reliability I've been to the dealership a few times for service and a few add on items for my ram truck. There are some closer dealers but they are not as accomm I've been to the dealership a few times for service and a few add on items for my ram truck. There are some closer dealers but they are not as accommodating and reliable. More

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