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Zac Sappenfield
Zac Sappenfield at 94 Nissan of South Holland

Zac Sappenfield

Sales Manager

94 Nissan of South Holland

16269 Van Dam Rd
South Holland, IL 60473

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4.3
50 Reviews
4.3

50 Reviews

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50 Reviews of Zac Sappenfield

November 03, 2025

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Employee Rating

I have been dealing with Nissan since 2009, brought 3 cars and never had a problem with none the service man. More

by GARTH1302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derryl Reese, Torrey Hall, Chris Koehler, Tyler Roberson, Jordan Calhoun, Sierra Gee

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October 22, 2025

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Service representative was very courteous and helpful. Kept me apprised of the status of my vehicle service More

by ANNA_SCREMENTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Sappenfield, Jordan Calhoun

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Oct 22, 2025

94 Nissan of South Holland responded

Thank you so much! 🙌 We’re glad your service representative was courteous, helpful, and kept you updated throughout your visit — that’s exactly what we aim for. We appreciate you and we’ll be here next time you need us! 🛠️🚗💫 Regards, Liz Sappenfield 94 Nissan of South Holland liz@94nissan.com

August 12, 2025

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The worst dealership I’ve ever experienced! I would never refer anyone to this facility More

by Shaneap05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tim Sappenfield, Jordan Calhoun , Jose Lopez, Deshaun Jones is rude and unprofessional

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Oct 01, 2025

94 Nissan of South Holland responded

We’re very sorry to hear about your disappointing experience. This is not the level of service we strive to provide, and we’d appreciate the opportunity to learn more about what happened and how we can make it right. Please feel free to reach out to me directly at liz@94nissan.com so we can discuss your concerns in detail. Your feedback is important, and we hope to regain your trust. Warm regards, Liz Sappenfield 📧 liz@94nissan.com 94 Nissan of South Holland

July 21, 2025

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Employee Rating

The dealership is very well run and the staff is always been friendly. The work performed has always been good. More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Sappenfield , Taylor McCarroll

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June 05, 2025

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I’ve purchased several vehicles from 94 Nissan of South Holland and is very pleased with my purchases, 🤗 very professional! More

by sumthinfisshei4u2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Otis Smith, Torrey Hall, Tyler Roberson , Jose Lopez, Sylvester Pilgrom

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April 08, 2025

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Would like to refinance the year kicks that I have but, you want too much down. More

by freddiebaby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Sappenfield, Torrey Hall, Stephen Veldman, Dominic Fioretti , Jose Lopez, Taylor McCarroll, Sylvester Pilgrom, Kudos to the salesman that sold me my 2023 Kicks

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May 15, 2025

94 Nissan of South Holland responded

Thank you for your feedback—I’m sorry to hear that the refinancing options didn’t meet your expectations. We understand how important it is to find a solution that works with your budget, and I’d love the opportunity to revisit your situation and explore any available alternatives. Please feel free to reach out to me directly at liz@94nissan.com so we can take a closer look at your options. Your satisfaction is very important to us, and we truly appreciate you being part of the 94 Nissan of South Holland family. Regards, Liz Sappenfield 94 Nissan of South Holland liz@94nissan.com

April 06, 2025

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The whole personal, very nice and polite taking. Care of me and I feel like a family and a car dealer. Thank you very much to everybody. I'm so happy. To do business with them. More

by none23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Trujillo

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May 15, 2025

94 Nissan of South Holland responded

Thank you so much for your heartfelt message! 😊 We're honored to hear that you felt like family while working with our team—that’s exactly the kind of experience we strive to create for every customer. 🚗❤️ Your kind words mean the world to us, and we're so grateful to have earned your trust at 94 Nissan of South Holland. Welcome to the family, and thank you again for your business! Regards, Liz Sappenfield 94 Nissan of South Holland liz@94nissan.com

February 15, 2025

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Employee Rating

Good communication skills and service. very nice and friendly faculty nice and clean inside and outside Thank you for your service More

by tawanaclark52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Sappenfield, Derryl Reese, Jasmine McCarroll , Jose Lopez

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May 15, 2025

94 Nissan of South Holland responded

Thank you for your wonderful review! 😊 We're delighted to hear you appreciated our clear communication, friendly team, and the clean environment both inside and out. Your support means a lot to us, and we're excited to continue providing excellent service for you. 🚗✨ Regards, Liz Sappenfield

August 19, 2024

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Tyler has incredible customer service. He is very proactive in his approach. I highly recommend Tyler More

by paula_counts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Sappenfield, Tyler Roberson

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Aug 23, 2024

94 Nissan of South Holland responded

Paula, it's experiences like yours that really keep us motivated! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Matt Sappenfield Owner Loyalty Manager

May 02, 2024

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Employee Rating

It was a good experience they took the time to get a good vehicle and was very helpful More

by Eugene _mallett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shauntel Momoh , Jose Lopez

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May 03, 2024

94 Nissan of South Holland responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Matt Sappenfield Owner Loyalty Manager

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