Zachary Koval

I would give zero stars if possible. We have had our certified used car since Dec. 26, 2025 and have had to take it back at least 6 times to fix a problem with the computer. They keep We have had our certified used car since Dec. 26, 2025 and have had to take it back at least 6 times to fix a problem with the computer. They keep saying it will be fixed but after having it multiple days several different times, it still doesn't work. The battery died and they did replace it however the service manager stated it has so " many electrical issues " It should never have been sold as a certified car. I would love to have our money back so we could go elsewhere. We are totally disappointed and disgusted. Robert B More

Report | Print

I would give zero stars if possible. We have had our certified used car since Dec. 26, 2025 and have had to take it back at least 6 times to fix a problem with the computer. They keep We have had our certified used car since Dec. 26, 2025 and have had to take it back at least 6 times to fix a problem with the computer. They keep saying it will be fixed but after having it multiple days several different times, it still doesn't work. The battery died and they did replace it however the service manager stated it has so " many electrical issues " It should never have been sold as a certified car. I would love to have our money back so we could go elsewhere. We are totally disappointed and disgusted. Robert B More

Report | Print

Quick and easy process dealing with everyone at the dealership. No hassles and they made the deal happen in record time. dealership. No hassles and they made the deal happen in record time. More

by GREG.POLING Verified Customer Verified Customer

Report | Print

I am very pleased and Happy with my experience with The Spitzer Team at Hartville. The folks there are very professional and considerate. They are very willing to talk to you about any and all questions y Spitzer Team at Hartville. The folks there are very professional and considerate. They are very willing to talk to you about any and all questions you might have. My wife and I are glad we went to Spitzer Ford in Hartville. More

Report | Print

No problem ever. All have been so nice, helpful and knowledgeable. I’ve had to walk away from several other dealerships. It’s nice to feel I can trust the people at H All have been so nice, helpful and knowledgeable. I’ve had to walk away from several other dealerships. It’s nice to feel I can trust the people at Hartville Spitzer Ford. More

by NORMRANKIN Verified Customer Verified Customer

Report | Print

Zach was great to work with. He answered all our questions and gave us choices we could work with. He answered all our questions and gave us choices we could work with. More

by jeremy Verified Customer Verified Customer

Report | Print

The dealership is clean and well-organized. Sierra and the whole service department personnel are kind, helpful, and efficient. Sierra and the whole service department personnel are kind, helpful, and efficient. More

by carollavy5 Verified Customer Verified Customer

Report | Print

My wife and I have worked twice now with Michael and are very pleased with how he dealt with us and worked hard to get us the best deal. Highly recommend him and all those that helped. very pleased with how he dealt with us and worked hard to get us the best deal. Highly recommend him and all those that helped. More

Report | Print

The salesman that helped me at Spitzer Hartville was Zachary Koval. He was very easy to talk with and didn’t make me feel pressured. The vehicle with the options I was looking for was not on the lot, b Zachary Koval. He was very easy to talk with and didn’t make me feel pressured. The vehicle with the options I was looking for was not on the lot, but within minutes they had found several options for me to consider. I chose one and completed the paperwork (which went very smoothly) and the vehicle was delivered and detailed for pickup the same day. I was very satisfied with the whole experience and would recommend giving Spitzer Ford Hartville an opportunity when looking for a vehicle. More

Report | Print

One of the most comfortable amazing knowledgeable Dealerships in the northeast Ohio area. The whole team should be given a day off for all the hard work they do. Keep up the great work. Dealerships in the northeast Ohio area. The whole team should be given a day off for all the hard work they do. Keep up the great work. More

Report | Print