Zack Perez
Zack Perez at Sam Pack's Five Star Ford Lewisville
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Zack Perez

Finance Manager

Sam Pack's Five Star Ford Lewisville

1144 N Stemmons Fwy
Lewisville, TX 75067

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5.0
83 Reviews

Dealership Experience

10 yrs, 1 mo

Industry Experience

10 yrs, 1 mo

5.0

83 Reviews

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83 Reviews of Zack Perez

April 21, 2024

Dealership Rating
Employee Rating

I started Louisville is a great car buying experience. The salesman Kenneth is knowledgeable. Finance department is a breeze to work with. More

by Holmek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Burke

Apr 22, 2024

Sam Pack's Five Star Ford Lewisville responded

Holmek, We are so grateful you chose to shop at Five Star Ford Lewisville. Reach Kenneth, Zack, or me at 972-221-2900 with your new Ford questions. We want to make certain your driving experience is amazing. Thank you for your business and endorsement. Sincerely, Andrea Ballard, General Manager

April 11, 2024

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Employee Rating

Made my truck shopping experience super easy. He went above and beyond to ensure i was satisfied with my purchase More

by Jgarciaj9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Xavier Perez

Apr 12, 2024

Sam Pack's Five Star Ford Lewisville responded

Jgarciaj9, Congratulations on your new truck from Five Star Ford Lewisville. Customer satisfaction remains our focus. Reach Zack, Xavier, or me at 972-221-2900. We want you to fully enjoy your new Ford. Thank you for your business! Sincerely, Andrea Ballard, General Manager

April 10, 2024

Dealership Rating
Employee Rating

What I like best about Five Star Ford Lewisville is the caring Christian atmosphere It was very refreshing please do not ever tell your employees that they cannot pray for people! They helped me out when I More

by pkgeap35
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 11, 2024

Sam Pack's Five Star Ford Lewisville responded

Pkgeap35, Thank you for sharing your positive experience at Five Star Ford Lewisville! We're thrilled to hear that our team made your car buying experience enjoyable and hassle-free. If you ever need anything else, don't hesitate to reach out to 972-221-2900. Enjoy your new car! Best regards, Andrea Ballard, General Manager

April 07, 2024

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Employee Rating

Very relaxed atmosphere, no pressure to buy. Friendly salespeople. Plenty of vehicles to choose from! More

by mdchalk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Xavier Perez, Hope Arteaga

Apr 08, 2024

Sam Pack's Five Star Ford Lewisville responded

Mdchalk, Providing customer focused service is the goal at Five Star Ford Lewisville. When technical or care concerns arise, reach our team at 972-221-2900. Let us know how we can help you enjoy your new Ford. Congratulations! Thank you, Kelly Blackwell, General Manager

April 01, 2024

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Employee Rating

I don't like the games all sales departments play with just get them in here and we can talk them into this car! Sometimes that's not true. But in the end at least I got me something to drive More

by pkgeap35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: J.R. Ali, Xavier Perez

Apr 01, 2024

Sam Pack's Five Star Ford Lewisville responded

Pkgeap35, The Five Star Ford Lewisville team is dedicated to providing exceptional service and ensuring that your experience with us is nothing short of outstanding. If you have additional feedback, please reach me at kblackwell@sampack.com or 972-221-2900. We are here to help in anyway we can. Sincerely, Kelly Blackwell, General Manager

March 26, 2024

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Employee Rating

Everyone I dealt with was great. I would recommend Five Star Ford Lewisville to anyone, and will buy from there in the future. More

by Adam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 27, 2024

Sam Pack's Five Star Ford Lewisville responded

Congratulations, Adam, on our new vehicle from Five Star Ford Lewisville. We appreciate you, your business, and recommendation. Please stop by or call 972-221-2900 any time you need our Ford advice. Thank you, Kelly Blackwell, General Manager

March 25, 2024

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Employee Rating

Good experience. Friendly staff and GM was accommodating. I recommend doing business with this store. More

by Jphil9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Cox , Kelly Blackwell

Mar 26, 2024

Sam Pack's Five Star Ford Lewisville responded

Jphil9, Congratulations on your purchase at Five Star Ford Lewisville. Customer satisfaction is our ultimate goal. So, reach out to our team at 972-221-2900 whenever you have technical or care concerns. Helping you fully enjoy your new Ford is a priority. Thank you for your feedback. Take care, Kelly Blackwell, General Manager

March 23, 2024

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I recently ordered and purchased a 2024 F150. The staff at Five Star in Lewisville were expedient and very helpful. More

by Beardo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Andrews, Kameron Sneed, Xavier Perez , Misty Collins

Mar 24, 2024

Sam Pack's Five Star Ford Lewisville responded

Congratulations, Beardo, on your new F-150 from Five Star Ford Lewisville. Customer service continues! Let us know how we can help you enjoy your truck by calling 972-221-2900. Thanks for shopping with us and please stay in touch. Best regards, Kelly Blackwell, General Manager

March 17, 2024

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Employee Rating

Great service from all staff. My purchase and delivery experience was very fine and I am very happy with my new Ford truck! More

by BARB1211
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Jackson

Mar 18, 2024

Sam Pack's Five Star Ford Lewisville responded

BARB1211, Congratulations on your new truck from Five Star Ford Lewisville. It is great to know our processes worked well for you. Zack, Matthew, and I want you for enjoy your Ford. Call 972-221-2900 with questions any time. Thank you for shopping with us and sharing your feedback. Sincerely, Kelly Blackwell, General Manager

March 17, 2024

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Employee Rating

Tracy in service went out of her way to make sure my vehicle was 100%. That’s off to Tracy Williams. More

by Lasto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hugo Peralta-Bustos, Ivan Peralta, Tracy Williams , Jo in rentals

Mar 17, 2024

Sam Pack's Five Star Ford Lewisville responded

Lasto, We're truly grateful for the opportunity to serve you at Five Star Ford Lewisville. Your trust and confidence in Tracy and our team is appreciated, and we're committed to continually improving and delivering the best possible experience for you and all our customers. Reach out to 972-221-2900 with any additional care concerns. Thank you, Kelly Blackwell, General Manager

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