Zakk Kim | Page 9

Bought a car Ike, Zack and Tiki were awesome!! Extremely professional and made me feel very comfortable making this expensive purchase. I will definitely be recomm Ike, Zack and Tiki were awesome!! Extremely professional and made me feel very comfortable making this expensive purchase. I will definitely be recommending this team to my friends and family. Test drove the car on Saturday, then closed the deal last night with Ike. The entire process maybe took an hour. Easy, breezy More

by JEREMIAHRICE Verified Customer Verified Customer

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Awesome people and excellent customer service Highly recommended. They care about the customer needs. They made me feel comfortable and helped me with good advice about what was better for me. Highly recommended. They care about the customer needs. They made me feel comfortable and helped me with good advice about what was better for me. More

by ATISIAP5891 Verified Customer Verified Customer

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Thank you guys! You are the best! I went into inspect my 2018 Mitsubishi Outlander Sport SE and I was so happy with the quality of work and service everyone provided! This will be my h I went into inspect my 2018 Mitsubishi Outlander Sport SE and I was so happy with the quality of work and service everyone provided! This will be my home dealership forsure! More

by MSAMANTHAMARIE Verified Customer Verified Customer

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My Favorite Salesman & Dealership I love this Dealership, they are all around great. Zakk is salesperson of the decade with me. I’ve bought 4 cars from him and sent two friends to buy I love this Dealership, they are all around great. Zakk is salesperson of the decade with me. I’ve bought 4 cars from him and sent two friends to buy cars as well. The service department is spectacular, Paul has went all out to make sure that I’m taken care of and it’s always a pleasure to see everyone there. Thank you Universal Mitsubishi for being genuine stand up people ! More

by DJMINUSLA Verified Customer Verified Customer

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Amazing People, Service, and Very Friendly. It was very simple buying my new vehicle and best of all I was in and out in a couple of hours. I would highly recommend Universal Mitsubishi. It was very simple buying my new vehicle and best of all I was in and out in a couple of hours. I would highly recommend Universal Mitsubishi. More

by YOUPLAYSOCCERTOO Verified Customer Verified Customer

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PHEV purchase Zakk Kim, Internet service manager was excellent! No nonsense, everyone was fantastic! They quoted a price & stuck to it. No pressure, I have nothing Zakk Kim, Internet service manager was excellent! No nonsense, everyone was fantastic! They quoted a price & stuck to it. No pressure, I have nothing but great reviews! More

by adrienne.roel Verified Customer Verified Customer

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Great experience I hate buying cars but Universal Mitsubishi made the experience completely pleasant. They were no pressure, honest and knowledgeable. I would recommen I hate buying cars but Universal Mitsubishi made the experience completely pleasant. They were no pressure, honest and knowledgeable. I would recommend buying from this dealership. More

by kmod77 Verified Customer Verified Customer

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Excellent Service! Paul from the Service Dept. Has always been excellent with customer service. He is very concise and clear about the service being done and very knowle Paul from the Service Dept. Has always been excellent with customer service. He is very concise and clear about the service being done and very knowledgeable. More

by andreiksb Verified Customer Verified Customer

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Pleasant used car buying; they bought me a new tire I originally went to the dealership to look at an Outlander PHEV. It would have been my 5th plug-in vehicle but the model was being updated for 2019 I originally went to the dealership to look at an Outlander PHEV. It would have been my 5th plug-in vehicle but the model was being updated for 2019 some time next year. I had been looking at Tesla's for years but buying one was never quite in the cards. They have an amazing assortment of lease-return Tesla Model S's -- over a dozen of them. I bought a red one years ahead of when I thought it would fit into my budget. Tiki was very pleasant to work with and I got a good price. Zakk had helped me originally and was extremely friendly and knowledgable. The total time purchasing the vehicle was painfully long. The next morning I found the rear tire was absolutely flat when all I did was drive straight home. The tire probably had problems but I could have run over something without knowing. I was anticipating an argument or some type of dispute, but the service manager Paul met with Tiki and they told me Danny approved a new tire replacement. Excellent customer service. It did take a lot of time again though. Very happy customer and would return and recommend Universal Mitsubishi to anyone. More

by Jon Jon Verified Customer Verified Customer

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Friendly service All the staff was friendly. Zak was really helpful showing us the car we were looking for. Went in on a Monday so it wasn't too busy so that was nice. All the staff was friendly. Zak was really helpful showing us the car we were looking for. Went in on a Monday so it wasn't too busy so that was nice. More

by MALDONADO_BRIAN Verified Customer Verified Customer

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