Tim Hagan

A trade in of my vehicle resulted in me buying a used vehicle w a Acura SAFETY recall that may render the vehicle unsafe to operate and inoperable w a severely damaged motor; with possible crash and/or f vehicle w a Acura SAFETY recall that may render the vehicle unsafe to operate and inoperable w a severely damaged motor; with possible crash and/or fire hazard risk. (NHSTA) (note: w STOP SALE directive to Acura dealers). My salesperson Keven provided a Carfax to me as I requested with the recall noted (Feb 9, 2023). He remarked that it was a very nice one owner car, w low miles and a very good service record. I acknowledged his remarks but I DID NOT take note of, nor review and research the safety recall myself. Keven faithfully did what was asked of him. He is NOT at fault. My complaint is NOT with my salesperson KEVEN but w RC Hills management placing this car for sale with a noted 10 point safety inspection (sticker one window) but NOT disclosing the NHSTA safety recalI. RC Hill serviced and offered call for sale in mid April 2023; 1 1/2 months after the safety recall was notified to CARFAX in February 2023. Maybe RC Hill should have placed this car on the wholesale market while Acura managed the safety recall of this vehicle; NOT expose it to retail buyers. I needed a reliable safe car and was NOT sold one. My advice to buyers; ask for and receive CARFAX reports, read them carefully (I did not) and research any recalls before purchasing a used car. I will NOT shop for a vehicle at RC Hills Mitsubishi in Deland ever again. And I will not refer customers/friends to them. Very frustrating. It could have been a better experience if RC Hills management was looking out for the customers first best interest; owning and operating a safe vehicle on and after the day of purchase. Do your homework at home, don't wait til you get to the dealership. More

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Have been car shopping for a month. Been to a few dealers but knew what I wanted as far as seating + features. Robert was great from the start, gave great advice and didn’t try to push Been to a few dealers but knew what I wanted as far as seating + features. Robert was great from the start, gave great advice and didn’t try to push me into a car but rather get me the best deal and around the price range I wanted. He worked hard and got me as close as possible! Also another gentleman who is ex military was super friendly + guided me on apr advice! Lastly, Dewayne in finance was super welcoming + explained everything so well. Overall, I am super thankful for this team + had a great experience!! More

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RC Hill, the best Owner & Dealer Ship in Fl. Best thoughtful & caring Staff! Very happy! Best thoughtful & caring Staff! Very happy! More

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Not your typical car buying experience. Robert our salesman was so polite and courteous with no pressure. He made us feel valued and was honest through the process and got us a good deal. E Robert our salesman was so polite and courteous with no pressure. He made us feel valued and was honest through the process and got us a good deal. Eddie the finance guy handle business in a professional manner yet friendly and didn’t overly push warranties etc… I highly recommend buying your next vehicle at RC Hill. More

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Service Fept is first rate but I wasn’t happy with my car buying experience. buying experience. More

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Robert Dean and the others at the dealership were really helpful in getting me into my new car. helpful in getting me into my new car. More

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My wife and I went to buy 2 cars from them. Everything was great until was sent to sign papers for the cars. The financial manager just started making false claims and statements. Then after be Everything was great until was sent to sign papers for the cars. The financial manager just started making false claims and statements. Then after being called out for the lies he started trying to back pedal and tell the truth. Because of the problems I didn't sign the contracts. He then forged our names to some e-sign documents without any permission. Also without any permission decided to use credits I had with the DMV for a new tag that I didn't need. More

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Great customer service and understandable. They understand your needs and go by them. Very friendly and im definitely recommending my friends. They understand your needs and go by them. Very friendly and im definitely recommending my friends. More

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The buying experience was great. I left with the car I wanted at the right price! I left with the car I wanted at the right price! More

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Everyone was professional they made it so easy . We will refer anyone we know looking for a new car to come and see you all.Iblove my new Outlander We will refer anyone we know looking for a new car to come and see you all.Iblove my new Outlander More

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