Genesis Service Center Reviews

"An update on yesterdays review. Later in the day I received a phone call from Tom Ahl himself. He apologised profusely, he wasn't aware of the current Hyundai service department wait time. He offered to "MAKE THINGS RIGHT ". He instructed me to bring the car in the following morning, I may have to leave it for the day and if that was the case I would be given the use of a loner. He wanted me to have a working air conditioner for the weekend. I opted to wait in the comfortable waiting area. Within 2 hours I was able to drive home. Well done Tom Alh you know how to go totally above and beyond to "MAKE THINGS RIGHT ". Yes I only gave 4 stars as I have to see if there is a find leak in the air conditioner. The air conditioner has been tested and filled with new freon that has a dye in it. If there is a leak the dye will indicate where it is. Yes I am a happy Hyundai customer/owner again."

"Kendall my sales guy proves to be a valuable assets to A/P Genesis. He ensures the service department handles my car with excellent care. The service department performed outstanding today."