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L B Smith Ford Lincoln

Lemoyne, PA

4.7
148 Reviews

1100 Market St

Lemoyne, PA

17043

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Showing 148 reviews

November 19, 2022

The service was easy to schedule, prompt and completed all that we requested. The shuttle service made it very convenient to schedule during my work day without having to sit in a waiting room. More

by aspangler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don McKendrick
Nov 23, 2022 -

L B Smith Ford Lincoln responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jim Galloway, President

October 27, 2022

I've been a customer for 40+ years and I can't imagine going anywhere else to buy or service my car. Denise L More

by luce150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russ Gibbons
Nov 01, 2022 -

L B Smith Ford Lincoln responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Jim Galloway, President

October 11, 2022

The service department is first quality with good mechanics who are well trained and competent. If a problem is discovered on the automobile, they fix it right the first time. I have been a custome More

by Peter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russ Gibbons, Bob Youkers
Oct 14, 2022 -

L B Smith Ford Lincoln responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jim Galloway, President

August 11, 2022

The most amazing place to buy a vehicle. Super easy transaction. If you’re in the market for a new vehicle I truly recommend L.B. Smith Ford. See Bill Yiengst this man took the time to show More

by J.m.vazquez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Yiengst, Mike Mitchell
Aug 16, 2022 -

L B Smith Ford Lincoln responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Jim Galloway, President

August 10, 2022

Always excellent timely service at L. B. Smith Ford. I do not take my Mustang or Lincoln anywhere else for service. I particularly like the Ford/Lincoln Pass program. When I need anothe More

by jetaet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russ Gibbons
Aug 15, 2022 -

L B Smith Ford Lincoln responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Jim Galloway, President

June 23, 2022

LB Smith is wonderful. Will never go anywhere else! Everyone there is helpful, kind and always willing to explain and answer any questions. By far, the very best dealership More

by Tina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie, Hunter and Jason, Russ Gibbons, Stu Bingham
Jun 28, 2022 -

L B Smith Ford Lincoln responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jim Galloway, President

June 14, 2022

Excellent customer experience! Mark Turner was excellent! The Finance manager was professional and valued our time. Seth Spain internet sales was great too! Wonderful experience! H More

by eharvey72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Noll
Jun 17, 2022 -

L B Smith Ford Lincoln responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jim Galloway, President

April 27, 2022

Even though this dealer is 4+ hrs away I’ve purchased two Fords from them. I worked with Tracy in sales both times, he’s the real deal. Everyone was easy to work with and most importantly honest. Bob handled More

by JohnV
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy McMichael
May 02, 2022 -

L B Smith Ford Lincoln responded

Thank you for the wonderful review and for traveling to LB Smith Ford Lincoln from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, Jim Galloway, President

March 27, 2022

Purchasing from LB Smith Ford was the first time I've ever purchased a vehicle out of state. I want to send a huge shout out and thank you to Seth Spain for making the process seamless. For the past More

by SiscoJuan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Spain
Mar 30, 2022 -

L B Smith Ford Lincoln responded

We cannot thank you enough for your wonderful review of LB Smith Ford Lincoln and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Jim Galloway, President

March 27, 2022

I wanted the air in the car cleaned-Jim recommended new cabin air filter and ionization. Excellent result and service check-in and out was efficient, professional and friendly. I have recommended them to o More

by Barb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hunter Galloway
Mar 30, 2022 -

L B Smith Ford Lincoln responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Jim Galloway, President

Mar 30, 2022 -

Barb responded

You are very welcome! I forgot to mention the courtesy car driver who drove me home after I dropped my car off for service. He was excellent, even when I tried to give him directions! Great sense of humor and good conversationalist during the ride. Thanks again for stellar service!

Mar 30, 2022 -

Barb responded

You are very welcome! I forgot to mention the courtesy car driver who drove me home after I dropped my car off for service. He was excellent, even when I tried to give him directions. Great sense of humor and good conversationalist during the ride. Thanks again for stellar service!

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