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L B Smith Ford Lincoln

Lemoyne, PA

Overview
Reviews
Vehicles
4.7
148 Reviews
Call Dealership (888) 506-1755

1100 Market St

Lemoyne, PA

17043

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Showing 148 reviews

April 09, 2024

Everyone was very nice and helpful. Never felt pressured. Everyone worked hard to make sure we got a good deal that fit in our budget and that we would walk away happy. More

by Melissa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kirk Shumaker, Steve Colpetzer, Bob Baldwin
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Apr 12, 2024 -

L B Smith Ford Lincoln responded

We appreciate you for letting others know about your experience, Melissa! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jim Galloway, President

Helpful
December 30, 2023

Professional, courteous, positive experience. Easy to work with. Good variety of vehicles to look at. More

by dweidman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Turner
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Jan 04, 2024 -

L B Smith Ford Lincoln responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Jim Galloway, President

Helpful
December 03, 2023

Service advisor Russ is very good in listening to your concerns and does what is needed to take care of problems More

by Dependable
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Gibbons
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Dec 05, 2023 -

L B Smith Ford Lincoln responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Russ was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Jim Galloway, President

Helpful
August 21, 2023

i appreciate the recall on my MKC was done at my residence since I have a handicapped person living with me. I asked the repairman why the recall was needed and he gave me the answer. More

by Dottie
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Youngblood
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Helpful
August 16, 2023

The thoroughness on the day I picked up my custom-order car, was superior to any experience I've ever had when purchasing a car. The dealership is 2 hours away, but the relationship I built over the last y More

by bhall61474
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron in Finance, Darrell Smiley
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Helpful
May 25, 2023

I placed an inquiry on the dealership website, and a salesperson responded immediately, but when I attempted to set up an appointment by sending an email to the salesperson that responded my email was n More

by brayboykenny
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Tracy McMichaels
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Helpful
March 21, 2023

We have been buying our cars from this dealer for over 20 years. They are friendly and very professional. They make buying a car pleasurable, not a chore. The service is excellent. They care about their cust More

by meh9988
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike, Bob Baldwin, Russ Gibbons, Stu Bingham
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Mar 24, 2023 -

L B Smith Ford Lincoln responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Jim Galloway, President

Helpful
March 16, 2023

We have been using this dealership for over 25 years and have always received great service in all departments. More

by CACondran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ Gibbons
Report | Print
Mar 21, 2023 -

L B Smith Ford Lincoln responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Jim Galloway, President

Helpful
February 05, 2023

Good salesman Tracy helped us make a good decision. He explained everything Mike made the financing easier to understand. More

by Bob
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tracy McMichael, Mike Shuey
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Feb 08, 2023 -

L B Smith Ford Lincoln responded

Thank you so much for this excellent feedback. I am happy to hear that our team worked hard enough to make your purchase completely painless. Sincerely, Jim Galloway, President

Helpful
January 13, 2023

All experiences I’ve had with salesman Tracy McMichael have been superior!! Tracy has been extremely helpful and professional in every way, always looking out for my best interest. Also, Donnie in the Ser More

by Helen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tracy McMichael. Donnie in Service
Report | Print
Jan 19, 2023 -

L B Smith Ford Lincoln responded

Hi Helen, and thank you for this great review! I'm very happy that our team was here to help you and treated you with the customer service I know you deserve. Sincerely, Jim Galloway, President

Helpful
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